Main purpose of the job: - Responsible for oversight, technical guidance, mentorship, and capacity building to CATALYST QI teams, coaches, and provincial stakeholders Location: - Blackwood, Johannesburg Key performance areas: - Work with DOH stakeholders, WRHI Catalyst teams, and other stakeholders to launch and implement Quality Improvement activities and collaboration within supported...
Job Advert Summary:Purpose of the position:Provide on-site, hands on Quality Improvement (QI) coaching to TB HIV Care Clinical mentors, partner staff and frontline facility QI teams.Minimum Requirements:- Bachelors or Honours Degree in Primary Health Care from college or university program certificate- Masters Degree in Public Health with at least one years’ experience in improvement methodology...
TransUnion's Job Applicant Privacy Notice What We'll Bring:This role is a key position within our Operations shared services division, responsible for the delivery of process innovation and continuous improvement initiatives across multiple locations. It plays an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN Six Sigma methodology...
What being part of the Sigma Family means for you:Quality Assurance Advisors As a Quality Assurance Advisor, you will perform quality checks on the customer interactions completed by our customer advisors. Through these checks, they ensure that we adhere to regulatory requirements and client expectations and provide excellent customer experience. You will report directly to the Quality Assurance...
Job Advert Summary: To ensure that quality measures are maintained during shifts and accurate advice is conveyed to Operations on water quality issues.Minimum Requirements: - National Diploma in Water Care, Chemical Engineering or in Analytical Chemistry. - Proof of relevant prior learning through Rand Water’s development programmes or their equivalent elsewhere will be an advantage. - 2 years...
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER. IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And...
Continuous Improvement Lead (Assistant Manager) Location: South Africa (Onsite) About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world’s fastest-growing brands scale smarter, work faster, and deliver better...
Petra Diamonds Limited is one of the world’s leading suppliers of rough diamonds and one of the largest independent diamond groups by resource. It’s a polished diamond we’re after forthis role - an individual that clearly outshineshis/her peers:| FINSCH DIAMOND MINE (PTY) LTD Business Improvement Facilitator- Fixed Term Contract until 30 June 2026 **Required for Mine Expansion Project -...
Continuous Improvement Manager Continuous Improvement Manager Req ID#: 408091 Cape Town, South Africa, ZA Job Description: ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology...
Overview The Design/Improvement Specialist will play a key role in analysing, redesigning, and optimising engineering and operational processes across the organisation. The position focuses on driving continuous improvement, operational excellence, and efficiency in line with industrial engineering principles. The specialist will lead diagnostics, develop improvement strategies, and evaluate...
The opportunity : Join the Africa HR Enablement team as a HR Continuous Improvement and Operations Project Assistant Manager. The HR Continuous Improvement and Operations PM will: Support and manage a portfolio of Talent initiatives and projects aimed at continuously improving the overall effectiveness and efficiency of the Region Talent Team across processes, technology and operations, while...
ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the...
Salary: Market related Location: Grabouw, Western Cape Job type: Permanent Industry: Agricultural Reference: CWR.EC.CIS.13012026 COMPANY DESCRIPTION: Our client is South Africa's leading and most trusted free range supplier and they are looking for a Continuous Improvement Specialist to join their team as soon as possible. JOB DESCRIPTION / PURPOSE: MAIN DUTIES & RESPONSIBILITIES: -...
Duties and Responsibilities 1. Quality Management System (QMS) & Governance - Design, implement, maintain, and continuously improve the organisations Quality Management System aligned to recognised quality management principles - Establish and enforce quality policies, procedures, SOPs, and standards across all functions. - Ensure consistent application of quality standards across all...
Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
What will you do?PURPOSE OF THE ROLETo contribute towards minimised risk in the Distribution Division through leading the delivery of any one of the following capabilities in the Quality Assurance function:Quality AssuranceReplacements and ComplaintsTo lead a team of Administrators responsible for checking and verifying adherence to standards, policies, procedures, and regulatory frameworks.To...
Advisor Location- Durban, South AfricaLanguage- English*** Job Advert:Reimagine your career Join our team as a Senior Training & Quality Manager and be responsible for delivering exceptional training and maintaining high-quality standards at Concentrix + Webhelp. With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a...
Overview The Director of Quality is responsible for leading and executing the quality strategy across a key global account within the BFSI (Banking, Financial Services, and Insurance) sector. This role will span multiple geographies EG. UK, South Africa, Europe, and India, ensuring consistent quality standards, regulatory compliance, and operational excellence across all delivery centers. The...
The role will entail monitoring certain aspects of the insurance sales process and listening to calls to ensure financial advisors adhere to script and compliance requirements. Key duties, but not limited: - Call monitoring - Process monitoring - Compilation of escalations - Coaching financial advisors/Identifying training needs - Notifying management of trends noted on calls Requirements: -...
Main purpose of the job: - To provide technical support to strengthen the M&E systems for implementing and monitoring the Project PrEP; particularly ensuring data quality of the indicators and metrics about the provision of SRH and PrEP at the community level and any demand creation social mobilization data Location: - Parktown - Johannesburg Key performance areas: - Collect and review...