Who Are We?CXAi is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions.We're a fast-moving startup on a mission to...
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...
Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...
We're seeking a motivated individual with a valid driver's license and a relevant IT diploma to join our team. Responsibilities: - Providing desktop support. - Conducting hardware and software repairs and maintenance. - Managing Office 365 to optimize productivity. - Overseeing Windows update management for system security. - Performing network diagnostics to troubleshoot issues effectively. -...
Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the...
Job Title: Junior IT Support Technician Key Responsibilities: - Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including remote installation, configuration, and troubleshooting of computer hardware, software, and peripherals at the mining sites. - Diagnose root cause problems, determine possible solutions, and repair accordingly. Record causes and...
We are seeking a reliable and motivated Junior IT Operator to support our IT operations over a 3-month period assisting with a Windows 10 Upgrade and Replacement Project. They will work closely with the current IT Operators as the project gets underway and may be required to stand in for them to ensure continuity of support services. This role is ideal for someone early in their IT career who is...
Functieomschrijving Do you want to work in a high-pressure environment? Do you have the ability to handle multiple projects at once? Does your strong technical background make it easy for you to solve complex problems on the fly? Are you ready to join our IT Support Engineer team? As an IT Support Engineer, you'll work on a variety of projects and assist in the delivery of our IT...
Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: - After-hours availability for critical support where required. (Moved to the top of this list) - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent...
IOEC is seeking a skilled IT Support Administrator to join our team in Morningside, Durban. We seek a helpful, service driven team member to fill this role. The IT Support Administrator will be responsible to oversee the organisations' IT systems, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting. They will also back up data and...
Department: ITReports to: Service Desk ManagerBackground of Company:Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange,...