Remote Support Engineer jobs in Gauteng

A leading tech support company is looking for an experienced IT Support Engineer - Level 3 to manage client expectations and resolve technical issues. The ideal candidate will have at least 6 years of experience with Microsoft 365, PowerShell, and Windows Server. This fully remote position requires someone who can work US hours and is passionate about delivering excellent client service....

INFUSE Johannesburg, Gauteng, South Africa INFUSE Johannesburg, Gauteng, South Africa Get AI-powered advice on this job and more exclusive features. - We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your...

An established industry player is seeking a detail-oriented individual to join their remote team as a Service Delivery Engineer. This role involves troubleshooting and debugging critical software issues while maintaining excellent customer relationships. You will have the opportunity to mentor Junior engineers and enhance the customer service experience. The ideal candidate will be skilled in...

A technology service provider in Midrand is seeking a systems administrator to provide technical support for their national network. The ideal candidate will have a Bachelor's degree in Computer Science or IT and good knowledge of Cambium, Mikrotik, and Ubiquiti equipment. Responsibilities include managing network hardware, providing remote support, and ensuring client communication during...

A technology services company in Johannesburg is seeking a Reactive Engineer to deliver technical support across various client environments. The role involves troubleshooting incidents, assisting with project work, and maintaining documentation. Candidates should possess Matric or equivalent and relevant certifications, along with 3-4 years of experience in technical support. Strong...

A fast-growing SaaS company is looking for a Software Support Engineer to act as a vital link between development teams and customers. You will debug issues, troubleshoot incidents in real-time, and drive improvements. Ideal candidates have over 3 years of experience, especially with C# and .NET. This role offers flexibility in working arrangements and the chance to be part of a dynamic team in...

About our Client: Our client based in Switzerland is registered as an Insurance Intermediary with the Swiss Financial Market Supervisory Authority (FINMA). Our client is also a member of and regulated by the Association Romande des Intermédiaires Financiers (ARIF). Their approach has been developed over numerous years of advising people from different nationalities, age groups and industries in...

A leading support-as-a-service provider in South Africa seeks a Customer Support Consultant to join their remote team. In this role, you'll communicate with leads and customers through various channels, resolve technical issues, and maintain product knowledge. The ideal candidate is fluent in Dutch and English, has a positive attitude, and at least six months of customer support experience. Enjoy...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. Our client is transforming the way nurses connect with healthcare facilities by offering an on-demand staffing platform — think “Uber, but for nurses.” We help healthcare facilities find qualified nurses to fill shifts quickly and efficiently, while empowering nurses...

A fast-growing broadband provider is seeking a passionate Customer Excellence Team Leader in Johannesburg. In this role, you will lead a team to deliver outstanding customer service, ensure efficient resolution of queries, and drive improvements through feedback. Ideal candidates have experience in customer service leadership and are adept at using various support systems. Enjoy a primarily...

A leading technology solutions provider is seeking a User Support Team Leader to provide direction and support to a team of IT technicians. This hybrid/remote role in Gauteng requires strong technical troubleshooting skills and experience in people management. The successful candidate will mentor team members, oversee technical support, and ensure alignment of IT services with business...

A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...

A recruitment agency in South Africa is looking for an experienced 1st Line Office & Content Support Technician to provide remote support, manage helpdesk tickets, and perform content updates. Ideal candidates will have an IT diploma and experience in technical support, along with strong PC and networking skills. Fluency in multiple South African languages is essential for this role. Competitive...

A dynamic IT support company in Centurion seeks a dedicated and technically proficient SNR Field Support Technician. This role involves delivering technical support services to clients, both remotely and on-site. The ideal candidate should have a strong foundation in IT support with at least 4 years of experience in a managed service provider environment. Excellent problem-solving and customer...

A global Managed Services Provider is seeking a System Support Technician (Tier 2) to join their IT support team. This remote role involves providing frontline support, managing escalations, troubleshooting Windows desktop, server issues, and network problems. Ideal candidates will have 2-4 years of IT support experience, strong communication skills, and knowledge of relevant tools like...

A prominent finance and accounting firm in Johannesburg is seeking a Management Accountant Assistant. In this role, you'll produce management information, support key financial processes, and assist in day-to-day operations. You'll prepare management accounts, contribute to KPI reporting, oversee the purchase ledger, and support client onboarding—all within an inclusive remote working...

A leading e-commerce support firm in Johannesburg seeks a Customer Support and Sales Specialist to enhance customer experience and drive revenue growth. This dual-focus role combines problem-solving with sales, requiring proficiency in customer engagement and e-commerce strategies. Successful candidates will have over one year of experience in customer support and sales, excellent communication...

A technology firm is seeking a remote Compliance Officer to ensure regulatory compliance and support the MLRO. The ideal candidate will have over 5 years of compliance experience, especially in fintech, and be familiar with KYC processes and transaction monitoring. This role offers the chance to grow into a senior compliance position within a supportive team culture. Candidates should demonstrate...

A global customer support leader seeks a Customer Support Consultant to deliver exceptional support via phone, chat, and email. This role requires excellent Dutch and English language skills, proactive problem-solving, and a background in customer service. You'll benefit from a fixed schedule and work in an inclusive international environment. The role offers remote working options and...

A leading boutique sales outsourcing provider is seeking a German Speaking IT Support Specialist to join their remote IT support team. The role involves providing first and second-line remote technical support to users in German-speaking regions. Candidates must be fluent in German and English, with 1-3 years of IT support experience. Strong problem-solving skills and a customer-oriented attitude...