- Jobs
- South Africa
- Western Cape
- Mitchells Plain
- service centre manager
service centre manager jobs in Mitchells Plain
Who we are We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to...
Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...
Why Choose Amana Living? Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we...
Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...
Duties Include: Customer Service & Client Relations - Build and maintain strong relationships with clients. - Supervise vehicle bookings, test drives, and job card documentation. - Prepare quotes for additional work and obtain client authorisation. - Keep clients informed of delays and ensure timely completion of authorised work. - Address complaints promptly and prioritise comebacks. - Ensure...
One of is in need of a Customer service Call centre Agent to join them in Bellville on a 3 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, customer service consultant Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top performer -...
A vacancy exists for an Inbound Client Services Call Centre and Correspondence Administrator in our Client Services Department.The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim related...
One of is in need of a Customer service Call centre Agent to join them in Bellville on a short term contract. Pharmaceutical products wholesaler. Candidate must reside within close range of Bellville. Working hours: 7:30 - 17:00, Monday to Friday at office Pay R 45 per hour Looking for an energetic, customer service consultant Offers a great customer service to clients Taking order from...
Our client has an opportunity available for a Customer Service Centre Agent. Requirements: - Matric – essential - 3+ years in a Customer Service environment in a similar role with the ability, knowledge and skills in providing excellent customer service support – essential. - Proficient in Microsoft Office 365 with a focus on applicable tools to execute areas of function – essential. -...
Remote Customer Support Specialist, Voice Agent - Schedule Engine - 35 hours, Remote Shifts - MUST be flexible to work late night/overnight/early morning shifts, and weekends. Shift times will be 11pm - 6am, 11:30pm - 6:30am or 12am - 7am About Schedule Engine Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We...
About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Western Cape & Northern Cape region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services,...
Engineering Manager - Contact Centre Platforms Lead the transformation of high-volume contact centre ecosystems at scale Remote role with global impact across customer experience platforms About Our Client Our client a global technology company delivering high-performance software solutions. Focused on engineering excellence and collaboration, they partner with clients to solve complex...
The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...
Main Purpose of the Job:The primary objective of the role is to take responsibility for managing a team of sales specialists in order to assist in the achievement of sales targets through the allocation of targets resulting in outstanding sales performance. The role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet...
Job description Call Centre Manager Job Overview For delivery of service to clients on my site, ensuring all key performance indicators are met. I lead, develop, motivate, manage and organize a number of teams across the client accounts ensuring we are consistently meeting client’s expectations through regular and effective dialogue. I translate the collective needs of the client ensuring this...
Key Responsibilities: - Lead and manage the operation and maintenance of all data centre facilities, including HVAC, electrical, and mechanical systems. - Develop and implement strategies to ensure 24/7 operations, system redundancy, and disaster recovery. - Manage vendor relationships and oversee contracts to ensure compliance with service level agreements (SLAs) for equipment and facility...
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...
Overview Job Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications Qualifications and Experience - Previous Mid/ Senior Managerial experience (Essential) - Previous US working experience - Sales Through Service background is...
Montague Gardens Vehicle Call Centre Sales Manager Appointment: Permanent, full-time position Salary: R15 000 CTC per month plus commission Benefits: Pension, Medical aid and Funeral benefits A well established, large Multi Franchise Dealership is looking for an experienced Vehicle Call Centre Sales Manager. The successful candidate will be responsible for planning, managing, monitoring the...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 3 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal...