1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...
An established company within the financial sector is seeking to hire a highly skilled and experienced Service Desk Lead to join their team. This is an excellent opportunity for an individual with excellent verbal and written communication skills to grow their career within a reputable organisation. Your: Education: - Matric - Relevant IT diploma or degree - Minimum of 5 years helpdesk...
The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...
Front Desk, Guest Services Receptionist Toowong Central Motel Apartments Toowong, Brisbane QLD Front Office and Guest Services (Hospitality and Tourism) Part time 27 to 40 per hour Low application volume Serviced Apartments to Inner Brisbane (Toowong) We are seeking a reliable, well-presented Front Desk Receptionist to join our small serviced apartment team in Toowong (4066). This role...
Job Title: Service Desk Engineer (Hybrid – Cape Town) We’re looking for a skilled Service Desk Engineer to join our dynamic IT team based in Cape Town. This hybrid role requires working in-office three times a week, with the flexibility to work remotely on the remaining days. Key Responsibilities: - Provide first- and second-line technical support to end users. - Troubleshoot hardware,...
Job Description: Respond to service requests and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and network-related issues. Assist users with password resets, account unlocks, and basic application support. Accurately log and track all incidents and service requests in the ticketing system. Follow...
Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...
Senior Service Desk Consultant – 50KLocation:North West Industry:IT Salary:£40000 - £50000 per annum + Pension, Medical, Gym Posted:04/09/2024 Description Senior Service Desk Consultant, Lead Support Desk Analyst, Incident Management, Product Support, ITIL, SLA/KPI, External Customers, Stakeholder management, Software Delivery – North West – 50K Lead Service Desk Specialist A global technology...
A leading cloud solutions provider in Cape Town is seeking a 24/7 Manager for their Service Desk. This role requires strategic leadership in managing service delivery and operational performance. The ideal candidate will have over 5 years of experience with Microsoft technologies and strong management skills. Responsibilities include overseeing a diverse team and ensuring high levels of customer...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 02, 2026 Job Description - Are you that “go to” some one in your team that handles all the technical escalations and vendors? - Have you worked in a retail IT environment and are passionate about giving the best possible support? - We have just the role for you! Responsibilities - Responsible for resolving support...
Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.
Senior Service Desk Analyst Acacium Group Woodstock, Cape Town Full Time, Permanent Role R20 000 Per month plus exciting benefits Unlock your potential: As a Service Desk Analyst, you'll be the friendly face behind our IT support, helping users across the business stay connected, productive, and secure. You'll manage user lifecycle requests, troubleshoot issues, and deliver a first-class...
Service Desk Manager | Gauteng – (On-site) We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation. This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being closely involved in operational...
Tier 2 Service Desk Engineer Location: Century City, Cape Town (On-site) Employment Type: Full-time Working Hours: (08h00 – 17h00) UK hours About Our Client Our client is an international Cybersecurity & IT Support provider offering world-class exposure, advanced technical development, and strong career growth opportunities. Their environment is fast-paced, innovative, and supported by...
Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...
Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. ROLE DESCRIPTION Providing 1st line support to a globally distributed customer base via a variety of contact methods, including telephone, email and in person. The bulk of support is provided remotely using remote desktop tools and consists of logging incidents, service requests and resolving a...
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that...
We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Requirements: - Higher professional education - Ability to building strong relationships with others and desire to work in a team environment - Knowledge of databases and IT systems - 2-4 years of work...
A global technology leader is seeking an experienced Senior Service Desk Consultant to lead their service desk function in North West, South Africa. The ideal candidate has extensive experience in incident management and ITIL. Responsibilities include delivering technical support, overseeing operations, and ensuring service delivery. Excellent opportunities for career progression and on-site...
Senior Service Desk Consultant – 50KLocation:North West Industry:IT Salary:£40000 - £50000 per annum + Pension, Medical, Gym Posted:04/09/2024 Description Senior Service Desk Consultant, Lead Support Desk Analyst, Incident Management, Product Support, ITIL, SLA/KPI, External Customers, Stakeholder management, Software Delivery – North West – 50K Lead Service Desk Specialist A global technology...