service excellence jobs in Epping

🎓 Design & deliver engaging soft-skills, communication and customer-service training 🔁 Continuously refresh training content and coaching plans 🧾 Lead the Ops QA team (coach development, calibration, and quality standards) 📊 Analyse customer communication trends and implement solutions to improve clarity, tone and efficiency ✌🏻 Report directly to the COO 📍 V&A Waterfront, Cape Town (on-site) Who...

Are you a seasoned cloud computing professional with a proven track record of leading high-performing teams? Are you passionate about driving innovation and delivering cutting-edge solutions? If so, we want to hear from you! We are currently seeking a Cloud Centre of Excellence Manager to lead our team of talented cloud professionals. In this role, you will be responsible for setting the...

Customer Excellence Manager Deliver world-class customer service for a growing international business UK hours, fully remote! Customer Service | Remote (South Africa-based) | R28,000R38,000 About Our Client Our client is a thriving, fast-growing business with a reputation for delivering outstanding customer experiences. They operate with a customer-first mindset and are expanding their South...

Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na Performs routine administrative duties such as drafting correspondences, scheduling appointments, organising and maintaining data, as well as assisting internal and external stakeholders Responsibilities Administration Produce, update, and...

Our client, a reputable role player in the manufacturing industry is seeking an experienced, Customer Service/Admin Clerk for the Western Cape region. As part of this team, you will assist with delivery excellent customer service and ensure customer satisfaction. Behavioural Competency- Excellent communication skills and the ability to communicate effectively- Business Strong behavioural...

Minimum Qualifications and Experience: - Matric - At least 1 to 2 years’ experience within a contact centre, of which admin experience would be beneficial. - Continuous Improvement experience beneficial. - Proven experience as an office administrator, office assistant or relevant role would be an advantage - Outstanding communication and interpersonal abilities - Excellent organisational...

Are you full of creative ideas and eager to contribute on a large scale? You will gain visibility into the inner workings and aspects of the public relations field, provide concrete deliverables and learn from top to bottom. Does this excite you? if so, we would like you to join Western Cape Blood Service. Main Purpose: - To work in the donor call centre, recruiting blood and plasma donors; and...

Western Cape, Bellville** (Market related) A leading pest control entity in Bellville is looking for a Service Supervisor to take full ownership, accountability and responsibility of service related issues, Pest Control Officers, Distribution planning and logistics. EMPLOYMENT TYPE : Permanent SECTOR : Service START DATE : A.S.A.P / Immediate DUTIES:- Set and manage budgets and...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support...

Job ID:18178Position Type:Full-TimeJob Function:Services & OtherWorkplace Type:Division:TFG Financial ServicesProvince:Western CapeLocation:Cape Town NorthSuburb:Parow (Parow)Position Description:A challenging opportunity exists within the Credit Services Department for a dynamic and assertive individual with a willingness to learn. Your responsibilities would include: - Ensuring achievement of...

A dynamic, vibrant and growing cosmetics business is looking for passionate Sales Floor Consultants to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and liaising with the member as to when it will...

About Us:We are recruiting a Food Services Assistants to join our team. In this role you would be required to assist in the preparation, serving, and cleaning of food service areas, ensuring high standards of hygiene and customer satisfaction in line with Tsebo’s values and operational requirements. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group...

A rapidly growing and dynamic company in Bellville requires the services of a Client Services Administrator who will provide client support services in an accurate and timely fashion to their external and internal clients and to maintain a high level of professionalism and competence in every client interaction. administrator|client services|customer services administrato Job Description...

Introduction We are currently seeking a highly motivated, professional, and detail-oriented Customer Service/Sales Administrator to join our dynamic team. With a reputation for reliability, quality, and personalised service, we continue to grow our client base across the region and beyond. Our dedicated team is passionate about food, customer satisfaction, and ensuring smooth operations from...

Job Title: Service AmbassadorLocation: Various locations within the organizationSummary:We are seeking a customer-oriented, friendly, and professional Service Ambassador to represent our organization and provide excellent customer service to all stakeholders. The Service Ambassador will serve as the first point of contact for visitors, clients, and employees, offering assistance, guidance, and...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...

Key Responsibilities: - Log calls from clients - Provide a reference number to clients - Provide feedback to clients during and on completion of a job. - Process orders - Manage jobs on CMMS - Costing jobs - Raising Invoices - Communicate with technicians during and up to completion of a job and orders received - Resolve customer queries and complaints - Reporting and escalating external...

A dynamic, vibrant and growing cosmetics business is looking for passionate Sales Floor Consultants to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and liaising with the member as to when it will...