service operation jobs in Midrand

Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...

About the roleLocation: Midrand - South AfricaDepartment: Controls & Digitalization (CD)Mode of Employment: permanentPosition Title: Head of Service OperationsA Snapshot of Your DayThe Lead Service Operations is responsible for leading and managing the service operations team, including spares, after-sales services, training portfolio, service projects, and long-term service contracts. The role...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

Professionals we partner with typically demonstrate strength across the following areas: Financial Management & Reporting - Preparation and review of monthly management accounts - Oversight of financial reporting in line with IFRS - Budgeting, forecasting, and variance analysis - Delivery of accurate, decision-useful financial insights to senior management Controls, Governance & Risk - Strong...

Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...

Overview Hire Resolve’s client, a leading civil engineering firm based in Midrand, is seeking a highly skilled and experienced Site Agent to join their team. The ideal candidate will have a strong background in underground services, including stormwater, water, and sewer reticulations, as well as experience in bulk earthworks and road construction. The Site Agent will be responsible for managing...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...

A leading financial services provider in Midrand is seeking a Branch Manager to grow the customer base and manage retail strategy. The ideal candidate should have a minimum of 5 years industry experience, with at least 3 years in leadership roles. Responsibilities include overseeing branch operations, ensuring compliance, and fostering stakeholder relationships. The position offers competitive...

About the Company: Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors. Central to this is Honda's commitment to be a fair, discrimination-free company that accepts the uniqueness and differences of people around the world. Honda adheres to the principle that all people are created...

** Automotive Industry Experience Essential ** Purpose The Service Advisor serves as the primary point of contact between customers and the workshop/dealership. The role is responsible for delivering excellent customer service, accurately diagnosing service needs, coordinating repairs, and ensuring customer satisfaction while supporting workshop efficiency and profitability. Key...

Additional Information Job Number Job Category Food and Beverage & Culinary Location Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa, 1685VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to...

ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data-driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines technical acumen with business insight to elevate customer satisfaction and...

Why this role exists Our D&DP team shapes, builds, and scales enterprise-grade digital products and services across web, mobile, and multi‑channel ecosystems. This role translates business strategy into orchestrated service experiences and operating models, partnering with the Product Design Lead and Customer Advisory Lead to ensure desirability, feasibility, and viability across complex...

Job Title: Service Engineer Organization: Innomotics (PTY) Ltd. Location: South Africa We are looking for a Service Engineer (f/m/d) to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all of the world's...

We are seeking a Service Desk Manager to own the service desk end-to-end. This is a hands-on role focused on discipline, urgency, and customer experience. You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably. Key Responsibilities: - Own day-to-day Service Desk operations - Resolve L1 and L2 tickets...

Description POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables,...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...

ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities. In general, the Service Manager has: - Visibility at a management level within Vodacom Business and in the Customer environment - Awareness of the Customer's business priorities, objectives and business drivers -...