Purpose of the role To contribute to customer satisfaction by providing with flexibility, speed and security, goods for the internal and external customers. You will be working in receiving, replenishment, store warehouse or collection point. Main responsibilities: - Receive goods from suppliers, DCand control quantities / quality - Dispatch goods between the different areas (receiving,...
JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...
Job Description Hello Future: Sales Team Leader Welcome to FNB, the home of the #changeables. We design for the shapeshifters and the game changers. As part of our talent team FNB Personal Segment Advisory and Suites, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a...
Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer serviceProvide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work Drive sales across product and campaign initiatives to exceed set...
QUALIFICATIONS & EXPERIENCE REQUIRED- Minimum Matric qualification is mandatory.- Tertiary qualification or course in management is an advantage.- At least 5 years’ experience in a debt collection call center with at least 1 year leadership experience in a 2IC role to Team Leader.- Basic knowledge of reporting services.- Understanding of the POPIA regulations.- Understanding of Debi check...
We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre Role Purpose To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and coaching. Responsibilities: - Running and...
Key Accountabilities Own the end‑to‑end marketing strategy, aligned with growth and revenue targets Lead brand positioning and ensure consistency across all customer‑facing channels Drive digital marketing across social media, CRM, email, SEO, and app platforms Develop and manage app‑related marketing initiatives, including customer engagement, loyalty programmes, and CRM campaigns Use...
A market-leading alternative risk transfer provider is searching for an Actuarial Team Manager: Life Insurance Modelling to drive analytical excellence and capital modelling initiatives in a dynamic environment. This is your opportunity to lead a driven actuarial team whose work underpins financial resilience and pioneering insurance solutions across the organisations South African and...
Key Accountabilities Own the endâtoâend marketing strategy, aligned with growth and revenue targets Lead brand positioning and ensure consistency across all customerâfacing channels Drive digital marketing across social media, CRM, email, SEO, and app platforms Develop and manage appârelated marketing initiatives, including customer engagement, loyalty programmes, and CRM campaigns Use...
Who are we? What will you do?- Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.- Minimum...
About the Role:Qualifications: - Bachelor’s Degree in Accounting, Internal Audit, or related field. - Certified Internal Auditor (CIA) with IIA or Chartered Accountant (CA(SA)) with SAICA. - Proof of valid registration is mandatory. Experience: - Minimum 8 years of auditing experience, with at least 5 years in a leadership or managerial role. Key Responsibilities: - Plan, manage, and execute...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...
Commercial Contracts Manager - Team Lead The Mimecast Business Legal team is looking for a Commercial Contracts Manager - Team Lead to join our dynamic and fast-paced, global legal team. This is a new and exciting role reporting to the Business Legal Team and leading a small sub-team of Commercial Contract Managers. This is a full-time role based in Johannesburg requiring shift work. As a key...
Underwriting Manager / Team Leader Lead a high-performing underwriting team and drive portfolio excellence Johannesburg or Durban | R30 000 - R35 000 About Our Client Our client is a specialist in short-term insurance solutions, known for their innovative products and client-first approach. They pride themselves on delivering tailored risk solutions across personal, commercial, and specialist...
About Job RoleOrganize and control all aspects and activities within stock management and ensure that company inventory and stock control processes are efficient, effective and up to date.Continuous improvement through the disciplinary supervision of stock team while improving all relevant standards.Responsible for assessing current stock management systems, identifying areas of improvement, and...
Job Title: Warehouse Stock Team Leader Location: JHB - Northern Suburbs Seniority Level: Mid Career (2 - 4 yrs exp)Type: PermanentReport to: Head of Operations & Sustainability & to Finance Department Duties and Responsibilities: - Organize and control all aspects and activities within stock management - Continuous improvement through disciplinary supervision of stock team - Assess current...
What Youll Do: - Lead, coach, and develop a team of call centre agents. - Monitor and drive key KPIs (SLA, AHT, quality, productivity, migrations). - Handle escalations and provide agents with product knowledge and customer solutions. - Prepare and present performance reports and updates to management. - Ensure full compliance with processes, policies, and service standards. - Collaborate with...
ROLE PURPOSE To provide strategic, technical, and operational leadership within a high-volume conveyancing department, while driving efficiency, growth, and strong client relationships. MINIMUM REQUIREMENTS - Admitted Attorney and Conveyancer - 8+ years post-admission conveyancing experience - Proven experience managing a conveyancing department in a high-volume environment (retail,...
JOB ROLE:Responsible for assisting in the smooth running of the Administration department. Responsible for all back-office operations end to end processes, ensuring all required team outcomes are met in line with our prescribed policies and best practice, while providing support on administrative duties.JOB PURPOSEThe team leaders are key members of our team, providing oversight on the service...
Job Description: - Prepare detailed, cost-effective estimates of control boards - Stay up to date with competitive advantages while continuously improving pricing strategies and monitoring market trends. - Provide accurate quotes and estimates - Resolve cost discrepancies efficiently - Collaborate closely with all departments to ensure full alignment and seamless coordination Skills &...