technical remote support engineer jobs in South Africa

A leading Managed Service Provider is seeking a 3rd Line Technical Support Engineer in Cape Town. The role involves remote and onsite support for clients across multiple regions, troubleshooting various IT hardware and software issues, and maintaining system documentation. Candidates must have 7-8 years of experience in Microsoft technologies and be willing to work flexible hours. An excellent...

This is a remote position. A boutique consulting firm is looking for a Customer Technical Support – Support Desk Traffic Manager to own and optimise support desk operations within a fast-growing consulting business servicing clients in both the United States and South Africa. This role suits someone with 3+ years’ experience in technical support or helpdesk environments, combined with a strong...

An innovative tech company is seeking a Gorgias Technical Customer Service Representative for a full-time remote role. This position involves providing high-level technical support, analyzing customer data for improvement, and ensuring efficient ticket resolution. Ideal candidates will possess at least 1 year of Gorgias experience and strong communication skills. Additionally, the company offers...

A leading support-as-a-service company is seeking a Technical Support Consultant to provide exceptional customer service in a remote role. Candidates should have excellent English skills and at least 2 years of relevant experience. Responsibilities include supporting customers via chats and emails and building lasting relationships while meeting KPIs. The position offers flexible working hours...

An innovative IT solutions provider is seeking a Technical Support Specialist to join its Customer Operations Team. This role involves resolving technical issues, managing queries through Zendesk, and contributing to process improvements. Candidates should have over 3 years of experience in technical support, a strong understanding of APIs, and excellent communication skills. This position offers...

A leading recruitment firm is seeking a detail-oriented Technical Support Specialist to work remotely. The role involves providing timely technical assistance, diagnosing issues, and delivering exceptional customer service. Candidates should have a minimum of 2 years in tech support, strong communication skills, and a proactive attitude. This position offers competitive salary and the opportunity...

Job Summary: Progressive Technology is seeking a motivated and customer-focused Technical Support Agent to join our remote call center team. The ideal candidate will be responsible for providing exceptional technical assistance, troubleshooting, and support to our clients, ensuring that their issues are resolved efficiently and effectively. This role requires excellent communication skills,...

A leading SaaS support company is looking for a Customer Technical Support professional in South Africa. This full-time remote role focuses on assisting users of a field-service SaaS platform. Ideal candidates should have hands-on experience with GoHighLevel. Responsibilities include user support via various channels, troubleshooting application issues, and maintaining customer documentation. The...

Technical Support Engineer Level 3 (Tier 3) If complex outages don’t scare you and AI excites you, this is your role. Welcome to Netsurit We’re Netsurit — a global MSP helping businesses grow, scale, and stay secure without drowning in IT noise. Our mission: Support the dreams of the doers, that personifies a culture that genuinely supports your personal and professional goals. At Netsurit,...

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are...

A global manufacturer of engineered solutions is seeking a Technical Sales Engineer in South Africa. This remote role involves promoting tailored adhesive solutions and providing technical support in various regions. Candidates must have a strong sales background, excellent communication skills, and the ability to build trust with clients. The position offers a market-related salary with...

A fast-growing e-commerce support company is hiring a remote Technical Customer Service Representative. This position requires at least 1 year of Gorgias experience, along with a background in technical support. Candidates should possess strong problem-solving skills and excellent English communication abilities. The role offers remote work with benefits including project bonuses, health...

Job Summary At The Elite Job, we are committed to providing exceptional customer service and technical support to our diverse clientele. We are seeking a highly motivated and skilled Technical Support / Customer Service Representative to join our dynamic team. This is a remote position, allowing you to work from anywhere while contributing to our mission of delivering top-notch support. The...

ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years’ experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...

Are you interested in the world of cloud, networking, and security? For over 10 years, our partners have helped their clients fill IT service gaps by offering a variety of solutions from data management and storage virtualization to cloud, security, and network optimization. Join a team of passionate experts and create tailored solutions that handle day-to-day activities, lifecycle management,...

ENVIRONMENT YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a L2 Technical Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management...

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a L2 Technical Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management...

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a L2 Technical Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management...

Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a L2 Technical Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management...