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Technical Support Analyst jobs in Brackenfell
Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...
Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...
Who are we? Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meeting the financial needs of our clients. Our vision: We aspire to be the best at building...
Our client, in the Payments and Credit industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to their internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...
Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....
Role Purpose The Data Analyst III / Lead Data Analyst position is a pivotal role within the data analytics team, responsible for conducting advanced data analysis, driving strategic insights, and providing leadership to junior analysts. This hybrid role requires a blend of technical expertise, business acumen, and strong leadership skills to effectively analyse complex datasets, develop...
As a key member of our team, you'll get to collaborate with both internal teams and customers, continuously learning and improving our platform and processes. What You’ll DoBecome the Expert: Develop into a Subject Matter Expert (SME) in troubleshooting the platform and network, diving deep into the mechanics of VoIP solutions to provide intermediate to advanced technical support.Customer...
Key Responsibilities: - Provide Level 2 support, troubleshooting and resolving technical issues across various systems. - Manage and maintain ServiceEngine (SE) and Assignment Management Pro (APRO) platforms. - Configure and customize SE and APRO platforms for our UK-based clients using HTML, CSS, JavaScript, and T-SQL. - Analyze system queries and deliver efficient problem resolutions. -...
Senior Technical Business Analyst About Us: Kurtosys helps leading asset and wealth managers automate and deliver high-quality investment reports, fact sheets, and marketing materials. We’re looking for an experienced Technical Business Analyst to join our Implementation team, focusing on reporting and document automation for large enterprise clients. What You’ll Do: - Gather and translate...
Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.Learn more about Unifi at:Responsibilities:- Provide second-line...
Key Outputs Expert technical support, investigations and reporting on resolutions of product issues in collaboration with Service engineering, ensuring product health and delivering end user acceptance at lower cost. Ensure improved product health for all products in area of responsibility. Provide support for new product introduction. Present product issues to management Compile...
ABOUT THE JOB The main purpose of this role is to be the technical hero that keeps our organization running smoothly! As a Systems Support Agent, you will provide responsive and courteous technical support to end-users, ensuring their productivity and enhancing their overall experience with technology. You will diagnose and resolve system-related issues, assist users with troubleshooting, manage...
JOB PROFILE - Technical Manager: Operations - 1. About the Department Department The Supply Chain team is responsible for to identifying and implementing effective processes that will enable a robust supply chain ensuring high levels of availability to support the entire Value Chain. - 2. Position Overview Knowledge Standards for GMP and Quality in Cosmetics Regulations regarding product...
Company DescriptionAt AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our...
Purpose: To effectively assist customers in a professional and competent manner with technical support and assistance in choosing a product that is best suited for their specific needs - and with the aim of achieving customer satisfaction generating sales and promote sustainable business growth.** KEY RESPONSIBILITIES: - Attend to customers in a professional, competent, and helpful manner. -...
Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...
Purpose of the Job:The purpose of the Lead Data Analyst at Shoprite is to oversee complex data solutions and highperforming teams, providing technical expertise and fostering innovation in a big data environment. The role leads advanced analytics efforts, shapes, and executes complex data strategies, and leverages Shoprite's extensive customer and transactional data assets to generate strategic...
Senior Analyst: Retail Media Insights Role Purpose: Our Insights business is built on our industry-leading data assets, cutting-edge data science and our ability to deliver holistic insights at scale. Our data is powered by over 26 million households across South Africa’s #1 Retailer, over 1 billion + transactions across brick-and-mortar and ecommerce. We bring this customer data together with...
Purpose of the Job:The Business Intelligence Analyst plays two distinct roles: that of business analyst, responsible for translating Business Intelligence requirements into high-quality technical implementations; and that of data analyst, where they are expert users of BI tools and data. Through systematic and methodical investigation, analysis and communication, the BIA takes responsibility for...
Purpose of the Job:The purpose of the Data Analyst role is to utilize organizational data assets to uncover actionable insights and trends, facilitating informed decision-making within the business. Operating within cross-functional teams, Data Analysts undertake a range of intricate data analytics projects, including modelling and scenario framing, aimed at addressing analytical challenges. By...