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Technical Support Analyst jobs in Milnerton
ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...
ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That's...
Technical Support Analyst, DNSME (Americas): at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...
Overview: Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making...
Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...
The Technical Business Analyst will play a critical role in the delivery of complex technology implementation initiatives across the firm. The role requires a high-calibre generalist who combines strong analytical capability with hands-on experience of technology platforms, data, and systems integration. The successful candidate will work closely with business stakeholders and technology teams...
PBT Group is seeking a highly analytical Technical Business Analyst with strong Power BI expertise to support a dynamic team within the reinsurance and regulatory reporting space. This role is ideal for someone who can bridge the gap between business needs and visual data insights, translating complex business requirements into clear, impactful dashboards and reports. Key Responsibilities: -...
Overview Hire Resolve’s client in the renewable energy industry is urgently seeking the expertise of a Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets & tracker Managing support staff Managing new product testing process Managing faults on products Managing Replacement stock Running training sessions Requirements: Preferable...
Tech Support Team Leader Location: Cape Town, South Africa Job Type: Full-Time | On-site About the Role: Our client is seeking a highly skilled and motivated Tech Support Team Leader to oversee and manage a team of technical support specialists. The successful candidate will ensure the delivery of exceptional technical assistance to clients, maintain high service standards, and drive...
We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...
Minimum of 3 years experience as a Systems Support Analyst, Application Support Analyst, or similar role Strong SQL experience, including complex queries, joins, and data investigation Proven ability to support enterprise systems and databases Familiarity with ticketing systems and incident management rituals Sharp analytical mind, calm under pressure, and excellent communication skills If you...
A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented individual. ? Key Responsibilities - Manage...
Customer Support - Deliver excellent customer service and resolve queries effectively using outstanding listening and soft skills. - Provide telephonic assistance with a focus on accuracy and customer satisfaction. - Respond to a range of inbound customer queries, offering appropriate and timely solutions. Accounting and Compliance - Advise customers on business accounting practices, including...
Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...
Overview Hire Resolve’s client, a leading software development company, is looking for a Junior Technical Test Analyst to join their team in Johannesburg. As a Junior Technical Test Analyst, you will play a crucial role in ensuring the quality and reliability of software applications through comprehensive testing processes. Responsibilities Collaborate with cross-functional teams to understand...
Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...
ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...
Overview Hire Resolve’s client is looking for Junior Technical Test Analyst. As a Junior Technical Test Analyst, you will play a key role in ensuring the quality and functionality of our client’s web-based software applications. You will be involved in various aspects of the testing lifecycle, including automation testing, environment setup, and maintenance. This position offers a great...
ENVIRONMENT: PLAY a pivotal role in enhancing clients reporting experience by gathering business requirements and generating detailed specifications to implementing robust solutions and resolving queries as the next Technical Reporting Analyst wanted by an Independent Asset Management Firm. As a key member of the team, you'll leverage technologies like data warehouses, MS SQL Server, Python, and...