Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and...
Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa....
About the job Senior Software Security EngineerDuties and responsibilities - Architecting and implementing technical solutions to support defensive security - Mentoring and coaching security within the organisation - Deploying, operating, and monitoring SIEM, IPS/IDS, UEBA, etc. - Responding to Security Incidents - Expanding security auditing and monitoring capabilities - Developing custom...
Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda' which means ‘love' in Shona, a language spoken in the southern part of...
Our Client This division is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across...
Full-Stack PHP Developer Join a tight-knit team building secure, scalable cloud platforms for MSPs Remote (Anywhere in South Africa), R66,000 per month, UK Hours (8 am–5 pm) About Our Client This is a small, highly technical team building modern web applications and APIs that support Managed Service Providers and end customers. The company focuses on reliability, scalability, and integration...
The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...
About KeenAt Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing, creative,...
Service Desk Analyst - Ticket Queue Dispatcher Main Responsibilities: - Monitoring the queues and assign the incidents before missing Response time SLA - Categorizing whether a ticket is an incident or request - Populating mandatory fields in the ticket form through initial triage before assigning to an engineer - Monitoring Dashboards and initiating appropriate action - Creates forms for known...
tl;dr Join JOBJACK, an HR Tech startup changing how the world experiences entry-level employment. Own the full sales cycle — from first convo to long-term partnership. Build real relationships and help businesses hire better & more inclusively. Both Hybrid and Remote first roles — Cape Town and Johannesburg. About JOBJACK At JOBJACK, our vision is to transform how the world experiences...
CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our...