user experience jobs in Cape Town

Job Description This is an excellent opportunity for a Product Designer to lead the end-to-end user experience strategy for a first-of-its-kind agricultural procurement platform, backed by South Africa’s leading digital media group. This Product Designer role is based in Cape Town (hybrid), paying R600K-720K PA. THE COMPANY: This tech company is a first-to-market procurement platform designed...

As a User Experience Designer, you will be responsible for designing user interfaces and experiences for web applications. You will create wireframes to define the functionality of a site or app, as well as ensuring that all screens are clear and easy to navigate. You should have experience in creating visual designs that are consistent with company branding; ideally you should also have design...

Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...

Are you able to provide our customers with excellent IT assistance? Then you are the person we are looking for! Our ideal applicant will be providing clients with retail software and IT assistance. This is an energetic and positive environment that will allow you to grow. You will be assisting all Arch System users with calls/queries that are logged on a day-to-day basis within SLA. The calls...

EyeCarePro is the growth engine behind North America's leading optometric practices. We deliver full-funnel digital marketing and innovative SaaS tools that help eyecare businesses attract more patients, improve efficiency, and grow sustainably in a competitive healthcare landscape. With five consecutive EyeVote Awards for excellence in Online and Social Media Marketing, we are recognized not...

This role is not open to agency support at this time. About Kocho We believe specialist UK firms deserve the same level of service they would give their own clients. We know that clients want expertise, a service they can rely on and intimate support from a named individual who knows their business. Our relentless commitment to finding the best solution, our sense of pride in helping our...

Job title: React Native Snr Developer (mobile experience) Location: Cape Town /Hybrid Reporting Line: Chief Technology Officer Our client's technology team is a fast-moving agile team that cares deeply about the way they work, the way they treat each other, and the way they continuously learn together to improve delivery. As a Senior React Native Developer with specialization in both Android...

Why work for our client? They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. They thrive on making a difference in the lives of people and businesses. They bring passionate, fun-loving people together and give them the freedom and tools they need to look after their clients’ customers as if they were their...

Shape the Future of Service Excellence with Ten! Driving Innovation and Trust: Ten’s Journey to Redefine Service Excellence Ten is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten's services across lifestyle, travel,...

CAPE TOWN BASED We are seeking a Change Manager to join our team, based in Cape Town, onsite. This Change Manager will support transformation initiatives within am FMCG environment, which includes supply chain, procurement, merchandising, and operational business teams. The focus is on driving adoption of new systems, processes, and operating models in a highly operational, fast-moving...

Your duties will include, but are not limited to: Lead design, configuration, and rollout of the new FP&A system Manage project timelines, risks, and stakeholder communication Oversee data cleansing, migration, and reconciliation Define scalable reporting hierarchies and structures Validate system integration and quality assurance with IT and vendors Build and configure P&L, Balance Sheet, and...

This role will be a part of the technology team, and the successful applicant will be responsible for managing the front-end development of applications, ensuring alignment with user needs. Qualifications - Minimum bachelors degree with concentration in Computer Science Skills and Experience - 5+ years overall relevant experience - Responsive web design - Solid understanding and hands on...

Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Job Description This is an excellent opportunity for an automation tester to gain hands-on experience designing and architecting scalable automation frameworks for a high-impact employee engagement platform. Located in Cape Town, this Automation Tester role offers a salary of R660-R720K per annum. THE COMPANY: As a leader in customer engagement and loyalty solutions, this company delivers...

Your duties will include, but are not limited to: Lead design, configuration, and rollout of the new FP&A system Manage project timelines, risks, and stakeholder communication Oversee data cleansing, migration, and reconciliation Define scalable reporting hierarchies and structures Validate system integration and quality assurance with IT and vendors Build and configure P&L, Balance Sheet, and...

We are seeking a Change Manager to join our team, based in Cape Town, onsite. This Change Manager will support transformation initiatives within am FMCG environment, which includes supply chain, procurement, merchandising, and operational business teams. The focus is on driving adoption of new systems, processes, and operating models in a highly operational, fast-moving environment. Key...

Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...

Ensuring the optimal performance of Sage X3 systems and add-on products Upgrading and configuring Sage X3 for optimized integration Building custom reports and dashboard for end-users Performing problem-solving tasks when alerted by a user or monitoring the system Planning and executing a strategy to maintain business system Ensuring that all system workflows, and configurations are made in a...

We are seeking a Senior Business Analyst to play a critical role in the replacement of an existing SAP call centre/customer support platform with a more sophisticated AWS-based call centre solution. This is not a documentation-only BA role. This person will be driving business process redesign, shaping how future customer engagement and customer service operations work across the Group. The new...