Description: - Provide technical support to users, both remotely and onsite. - Diagnose and resolve hardware, software, and network issues. - Assist with installation, configuration, and maintenance of IT equipment. - Set up and support printers, desktops, laptops, and other peripherals. - Maintain accurate records of support requests and resolutions. - Perform routine system checks and...
Key Responsibilities 1. Onsite Support & Troubleshooting - Provide onsite technical support during new installations and for escalated service issues. - Diagnose and resolve common hardware faults (e.g., printer issues, power failures). - Replace defective hardware components when required. 2. Hardware Installation & Setup - Install and configure POS terminals, scanners, printers, cash...
Our client, an established IT company servicing the hospitality industry, is currently seeking to employ a skilled and dependable Onsite Support and Installation Technician to join their Technical Onsite Support team based in George (Southern Cape). An awesome career opportunity! Requirements: - Grade 12 / Matric is essential. - A+ and/or N+ certification or equivalent technical...
Description: Installation & Commissioning - Install and configure computer hardware, servers, routers, switches, access points, and peripheral devices - Install structured network cabling (CAT5e / CAT6), patch panels, and wall points - Mount and install network cabinets, racks, and related infrastructure - Configure and test network connectivity (LAN/WAN/Wi-Fi) - Install and configure printers,...
Description: User Support & Helpdesk - Provide technical support to end users (hardware, software, and network-related issues) - Log, track, and resolve support tickets within agreed SLA timeframes - Diagnose and troubleshoot desktops, laptops, printers, and peripheral devices - Provide on-site and remote support to users Hardware & Software Support - Install, configure, and maintain PCs,...