user experience manager jobs in Franschhoek

Minimum Requirements:- Must have a minimum 5 Years Hotel Management within a 5 luxury or boutique hotel property:- Salary R45k - R50k depending on experience:- Regret no virtual interviews.:- Tertiary qualification in Hospitality or Hotel Management:- Valid driver's license:- Fully vaccinatedJob Scope:- Direct the full operations, service logistics and activities of the Hotel Team to ensure that...

Experience Min: - 5+ years ICT experience in the end-user computing environment - 3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in the enterprise Ideal: - 3+ years in desktop infrastructure maintenance using systems such as: System Centre Configuration, Mobile Device Management and cloud based...

A leading retail brand in Paarl seeks an experienced Store Manager to oversee team performance and sales goals. The role includes managing daily operations, training staff, and ensuring excellent customer experiences. Ideal candidates have a minimum of five years in management, strong sales focus, and experience in premium brands. Competitive salary and benefits include medical aid, insurance,...

A prominent retail company is seeking a Store Manager in Paarl, Western Cape. The role involves leading store operations, maximizing financial performance, and ensuring a high standard of customer service. Candidates should possess a strong retail background, relevant management experience, and the ability to drive sales. With a commitment to developing staff and maintaining strong stakeholder...

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

*Purpose Statement * - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Overview Job Title: Central Financial Accountant Location: Central office Description: We are seeking a skilled and experienced Central Financial Accountant to join our team. The ideal candidate will have significant experience in the food industry and a strong understanding of financial principles and practices. Responsibilities: Manage all aspects of financial accounting, including...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Luxury Destination Restaurant | Franschhoek The Role Were looking for a confident, hands-on Restaurant Manager to lead the front of house at one of Franschhoeks standout destination restaurants. This role is about setting the tone on the floor, inspiring your team, and delivering a seamless, memorable guest experience every single service. What Youll Do - Own the daily rhythm of the...

The Maintenance Manager at La Residence is responsible for overseeing all hotel maintenance operations, ensuring that The Royal Portfolio provides an environment for our guests that is of the very highest standards - fully operational, safe, relaxing and enjoyable to be in. This ensures that we live our purpose, which is "To give our guests a complete experience and a perfect stay." Key Areas of...

The General Manager is the driving force behind this luxury winelands retreat, overseeing all aspects of operations to ensure exceptional guest experiences, seamless service, and strong financial performance. Balancing strategic leadership with hands on management, they guide and inspire staff, build key partnerships, and maintain the highest standards of hospitality, positioning the property as...

The Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room maintenance needs, to ensure that La...

Restaurant Manager Luxury Hospitality My client is seeking an exceptional Restaurant Manager to lead one of their flagship dining venues within a modern luxury hospitality environment. This role is ideal for a confident, service-driven leader who understands that outstanding restaurants are built on detail, discipline, and deeply personal guest experiences. About My Client My client operates a...

Duties: Â Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Prepare and supervise the mise-en-place for each meal period including preparations for room service orders. Greet and assist guests. Manage...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented. Daily checks on public areas, rooms and all guest facilities to uphold...

Hotel Manager Luxury Hospitality My client is seeking an exceptional Hotel Manager to lead one of their modern luxury properties. This role is suited to a confident, service-driven hospitality professional who lives and breathes luxury standards and understands that excellence is delivered through detail, discipline, and genuine guest connection. About My Client My client operates a curated...

Duties: Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotels standards. Facilitate communication and collaboration within the Housekeeping Team and across other departments. Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly. Check daily manning...

Assistant Hotel Manager Luxury Hospitality My client is seeking exceptional Assistant Hotel Managers to join their portfolio of modern luxury properties. This is an opportunity for polished, guest-centric hospitality professionals who understand that true luxury lies in detail, consistency, and genuine care. About My Client My client operates a curated collection of luxury hotels and...