Call Coordinator jobs in Cape Town

The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center agents to support inbound and outbound customer service and sales...

Key Responsibilities - Identify potential clients through various channels to generate new business. - Conduct market research to identify opportunities and trends. - Initiate contact with potential clients through calls, emails, and meetings. - Build and maintain strong, lasting relationships with clients. - Following up leads to converting them into sales opportunities. - Tailor presentations...

- - Client Relationship Coordinator Drive high-quality client engagements and convert warm inbound leads into booked consultations Newlands, Cape Town | R15 000 basic + strong commission (current performers earning 30k+ per month) About Our Client Our client is a reputable and fast-growing wealth advisory business offering personalised investment and financial planning solutions. Known for...

Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (expected to be flexible with the client's preference) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl Talent Pearl works with the top 1% of candidates from...

This post has been posted for the purpose of Talent Pooling for a company in the FMCG industry. We are looking for a Sales Coordinator who will resolve all complex inquiries from the clients and ensures custom er satisfaction. Responsibilities: - Communicate effectively with sales managers and their clients to maintain existing relationships while helping to create and build new client...

Signal Hill Products is looking for a Marketing Coordinator!!! Position/Title: Marketing CoordinatorReports To: Elizanne RauchFunction: MarketingArea: South Africa Overall Responsibility: - As a marketing coordinator, you will assist, support and oversee the flow of projects across the different marketing job functions. - This extends to other internal functions, stakeholders and external...

About Us:Tsebo Facilities Solution is looking for a Facilities Coordinator to ensure the sites FM administrative tasks are completed and communication is maintained between the help desk, the contractors, and the facilities team. to manage the call list effectively to ensure the service level agreement is always maintained. Must be available to be contacted and be on site afterhours and weekends...

Description EVENTS COORDINATOR We are looking for a skilled events coordinator to assist with the management and execution of an extensive global events list of both Third-Party Sponsorship and company hosted events. This is an exciting role for an individual who enjoys a fast-paced environment and thrives on the excitement and satisfaction of a successful event. Key responsibilities include,...

Job Specification: Transportation Coordinator (Call Centre) Location: Cape Town CBD Job Type: Full Time and Permanent Job Overview:Key Responsibilities: - Coordinate transportation schedules for staff commuting to and from the call centre. - Manage vehicle logistics, including route planning and scheduling for efficiency. - Liaise with transport service providers to ensure timely and reliable...

**One third. That’s the chunk of life you’re giving to your work - so let’s make it count.At GVI, you get the rare opportunity to transform your career from something that just pays the bills into a profession that impacts the future of our planet. As a Travel Support Coordinator, you’ll need a range of different strengths to succeed: detail orientation, the ability to multitask and prioritise...

POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special...

Job Title: Front of House Coordinator Reports to: Group CEO's Executive Assistant Job Family: Office Support/Operations/Administration/Receptionist Type of Work: To provide reception and administrative support to the Carrick Office in Cape Town Job Function: -Ensure a welcoming environment by greeting all guests, addressing inquiries, and providing relevant information. -Answering all...

Company Overview Nano IS Western Cape (Pty) Ltd builds and supports Microsoft Power Platform solutions that power Nano Fibre UK's fibre-to-the-home rollout. We design and extend Power Apps, Dataverse schemas, Power Automate flows, Power Pages portals, Power BI dataflows—and integrate with SQL Server, Azure services and custom C# components—to equip our installation engineers, finance, H&S, fleet...

About Us Let’s go on an adventure together! Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you. For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie...

Company Description: Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and...

Overall Responsibility: Supports all Projects/Events and General office assistance Focus Area 1: Main responsibilities Events - Assisting coordinators – sourcing, shopping, quotes Support with the preparation of quotes - Provide office communication support by fielding calls, answering questions, forwarding messages, confirming customers' orders and keeping customers informed of order...

The Sales and Leads Desk Coordinator is a vital frontline support functionresponsible for managing inbound sales enquiries and coordinating lead handlingactivities for the leasing team. This role ensures leads from various sources(calls, web, listings) are responded to timeously, qualified and allocated to theappropriate leasing executive. The coordinator facilitates appointmentscheduling,...

Responsibilities: - From monthly inspections to repairs, you'll ensure our properties are in top shape. - Keep our property files up to date and ensure compliance with insurance, property and safety regulations. - Managing tenant move ins and outs. - From tenants to suppliers - ensuring issues are resolved. - Assist with leasing and rental agreements. Requirements: - At least 5 years experience...