Call Coordinator jobs in Randburg

A dynamic business solutions provider in Randburg seeks a Lead Generator to support the sales team. The role involves generating leads mainly through cold calling, coordinating appointments, and providing excellent customer service. Ideal candidates will have 1-2 years of experience in lead generation with strong communication skills and proficiency in Microsoft Office. Join a fast-paced...

The IT Service Delivery Coordinator is responsible for ensuring the seamless delivery of IT services to internal and external customers. This role combines hands-on technical support with service coordination responsibilities to bridge the gap between service desk operations, technical support and service delivery management. The position is on site at our Randburg office. Key...

ABOUT US Africology's journey is one of resilience, family values, and a commitment to natural healing. Founded by Renchia Droganis during a time of personal adversity, Africology began with a passion for harnessing the power of botanical therapies. What started as a single mother's effort to create meaningful, chemical-free skincare has grown into a family-run business present in leading hotels...

Job PurposeThe Senior Production Resources Coordinator provides essential administrative and operational support to the Production Resource Operations (PRO) Management team. This role is responsible for assisting with resource planning, scheduling, coordination, and overall departmental operations to ensure the seamless execution of daily activities across all PRO divisions.Key Responsibilities-...

Job Description: SALES & MARKETING: - Skilled in advertising on Social Media Whatsapp, Google, Instagram, Website - Skilled in Design Software - Working in conjunction with the companys Marketing Business to do advertising - Viewing office space with current and potential tenants (upsizing/downsizing) - Administer the Lease Agreements - Administer Lease addendums - Negotiate Lease Agreement...

One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...

Company Description The Automobile Association of South Africa (AA) is a non-profit organization providing motoring and travel services to individuals and businesses. Since pioneering roadside assistance in South Africa in 1930, the AA has expanded its offerings to include motor-related legal advice, roadworthy tests, and technical investigations. The AA is dedicated to improving motoring safety...

Hospital Risk ManagerPOSITIONS Managed HealthcareDIVISION Hospital Benefit ManagementDEPARTMENT To plan, direct, coordinate, and supervise the delivery of day to day operational activities of the hospital utilization department - to ensure access to healthcare facilities that is cost effective and appropriate for continuous improvement of the Scheme’s member benefits. To ensure cost effective,...

Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...

Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions,...

Lead Call Center & Screening Specialist:Overview:We are seeking an experienced and motivated Lead Call Center & Screening Specialist tooversee the daily operations of our growing call center and intake/screening team. In thisleadership role, you will ensure staff are managing time effectively, delivering high-quality clientinteractions, and meeting organizational standards. You will coach and...

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their...

We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated.Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward...

Employer Description Company specialises in the supply, installation, and maintenance of large-scale commercial heat pump systems. Job Description Your duties will encompass: - Collect operational documentation, such as signed job cards, delivery notes, and time sheets, for client billing and prepare draft invoices for review and processing by the bookkeeper. - Prepare and manage all...

Introduction A well-established wholesale clothing manufacturer and retailer is looking for an experienced E-Commerce Operations Coordinator to join their team, based in Midrand, Johannesburg. This is a full-time role for an E-Commerce Operations Coordinator, located on-site in Midrand. The E-Commerce Operations Coordinator will be responsible for assisting and working alongside the E-Commerce...

Job Purpose: The Office Coordinator plays a vital role in maintaining the smooth operation of the division by providing administrative support to ensure efficient day-to-day operations. Job Description: Administrative Support: - Perform general administrative duties, including photocopying, scanning, mailing, and filing. - Assist in the preparation of reports, presentations, and other...

The purpose of the position: · Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. · We aim for 100% no tickets breached so the job the support desk person is to keep...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...

Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector. Duties and responsibilities: - Lead, develop, motivate, operational teams - Manage the...