Roles and Responsibilities Purpose of the Role We are seeking an experienced Clearing & Operations Controller with strong, hands on customs clearing expertise. The ideal candidate must have practical experience within a clearing agent environment and a thorough understanding of the end-to-end clearing process, including framing Bills of Entry. Key Responsibilities Customs Clearing &...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Required Technical Competencies & Ability: - Agentic Workflow Design: Create multi-step autonomous behaviors (such as automated follow-ups, lead qualifying, and complex inquiry resolution) where AI agents oversee complete client journeys. - Enterprise Systems Integration: Oversee technical integrations with platforms that are essential to the purpose, such as payment gateways, CRMs (Salesforce,...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
We looking for Telesales Agents with 12 months experience for our Companies based in Benoni and Roodepoort (Constantia Kloof ) They must have Matric, But RE5 Qualifications will be an advantage, clear criminal record. We also offer competitive basic salary commission, depending on the experience and qualifications. Kindly send your updated CV directly to:
Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...
Description / Key Performance Areas Sales agents are responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of the community. What do we need from you? A grade 12 (Matric) certificate A clear credit and criminal record 6-12 months sales / retail experience is advantageous but not...
POSITION SUMMARY SA Citizens only. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...
DBN000213 - Software Implementation Engineer (AI & Agentic Workflows) - Pretoria Purpose of the Job: To lead the way in the "Agentic Era." Your goal is to design, implement, and optimize self-sufficient AI agents that serve as our enterprise clients' digital workforce. Required Qualifications: - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. - The Agentic...
We are currently looking for young energetic, go-getter Call Centre Agents to join our inbound customer service and sales Call Centre. Responsibilities- Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service- Demonstrate teamwork as a valued team player- Assess own performance through seeking timely and clear...
JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....
Role At a Glance MSA Outsourcing Solutions is actively hiring highly motivated and talented Health Insurance Verifications Agent to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg, operating...
Debt Collection Agent - Constantia Kloof Sales / Marketing / Communications JHB West, Johannesburg - Gauteng SARS Debt Collection Agent R4 400p/m + Comm Constantia Kloof Purpose This company is appointed to the panel of the South African Revenue Services as its third-party debt collection and revenue recovery agent. This means that the company has to source new, qualified and experienced...
The Successful Roadside Agent will be liable to get clients off the road ASAP as well as arranging for a service provider to tow the vehicle to the closest dealership.The agent will also be responsible for assisting clients with a lock smith, tyre change, fuel delivery and also assist with jump starts (flat battery). Diagnose roadside failures over the phone - pinpoint reason and decide the...
Duties & Responsibilities: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. This requires...
Ambitious? So Are We!!!! Funeral Cover - Outbound Sales Agents - Contract Roles | Start 1 June 2025 | Based in Randburg Are you confident on the phone, skilled at handling objections, and hungry to hit your sales targets? We’re growing our outbound campaign and looking for 20 dynamic telephonic funeral cover sales agents to join our team in Randburg by 1 June 2025. About the Role:Are you a...
Duties & Responsibilities: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' fitment and scheduling problems, which may be complex or long-standing, that have been passed on by customer service assistants....
Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit...
One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract. MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings Great track record - Reference checks will be conducted upfront (We want TOP performers, reliable staff) Must be...