A leading IT firm in South Africa is seeking three enthusiastic and customer-focused Service Desk Agents to join their IT Department. This entry-level position is ideal for individuals who are passionate about technology and committed to providing excellent technical support to internal users across various business units. Successful candidates will demonstrate strong communication skills and the...
A leading technology services provider seeks a Junior Service Desk Agent to facilitate incident resolution and maintain customer satisfaction in Gauteng, South Africa. The role requires attention to detail and strong communication skills, with a focus on first-line resolutions. Candidates need a matric qualification and IT certifications. This is a contract position that involves shift work and...
IT SUPPORT AGENT Based: EAST RAND - Matric - 2+ years in an IT support role or service desk role - IT certifications (A+, N+, MCSA, or relevant certifications) - Telecommunication or Networks background - Solid understanding of networking principles including TCP/IP, DNS, and DHCP - Experience in troubleshooting IT related issues such as network, server, e-mail, and connectivity issues -...
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...
A reputable staffing agency is seeking a Support Agent in Johannesburg. The successful candidate will be the first point of contact for clients and vendors, providing 24/7 customer support. This role requires strong communication skills, a friendly disposition, and the ability to efficiently resolve customer issues. Candidates must have a relevant degree and preferably 1-2 years' experience in...
Description & SummaryAt PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT support at PwC will focus on providing front-line...
Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaIT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service requests, while...
Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...
A market leading corporation in the IT Services industry seeks to employ a Frontline Sage Integration Support Agent to join their team. The ideal candidate will have a solid background in Sage Evolution 200, preferably having provided Sage support previously. This role provides frontline assistance to clients in the security industry, with the ability to guide clients through the functionalities...
Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...
Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
A major customer service firm in South Africa is hiring French and English Speaking Agents to support a leading Canadian banking brand. Successful candidates will help customers with everyday banking, handle fraud investigations, and manage disputes. Ideal candidates should be fluent in French and proficient in English, possess customer service experience, and have strong problem-solving skills....
Overview Kazang – Micro Merchant Division Operations Technical Support Agent Role Summary: We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined...
Role Summary We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined service levels. In addition to technical support, the role contributes to fraud...
As a Support Agent, you'll be the first point of contact for our clients and vendors. You'll provide 24/7 customer support to our clients by taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.. This role requires a friendly disposition, communication skills and ability to...
A financial services group is seeking an MBIS Support Agent based in Midrand, Gauteng. In this role, you will assist with administrative functions, ensure feedback and reporting are accurate, and support the Business Insurance and Personal Lines departments. Candidates must have at least 2 years of experience in the short-term insurance sector and strong communication skills. The company promotes...
A leading recruitment agency seeks an IT SUPPORT AGENT based in East Rand. The role requires at least 2 years of experience in IT support, familiarity with networking principles, and proficiency in Microsoft 365 applications. Candidates must possess Matric and relevant IT certifications, along with excellent troubleshooting skills. The position involves working UK hours and offers a salary range...
- Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to work under...
IT SUPPORT AGENT Based: EAST RAND - Matric - 2+ years in an IT support role or service desk role - IT certifications (A+, N+, MCSA, or relevant certifications) - Telecommunication or Networks background - Solid understanding of networking principles including TCP/IP, DNS, and DHCP - Experience in troubleshooting IT related issues such as network, server, e-mail, and connectivity issues -...
A leading recruitment agency seeks an IT SUPPORT AGENT based in East Rand. The role requires at least 2 years of experience in IT support, familiarity with networking principles, and proficiency in Microsoft 365 applications. Candidates must possess Matric and relevant IT certifications, along with excellent troubleshooting skills. The position involves working UK hours and offers a salary range...