Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...
Listing reference: track_ Listing status: Online Apply by: 9 December 2025 Position summary Industry: Telecommunication Services Job category: Telecommunication and Mobile Systems Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the Services of an Installation Support Agent in the Operations Department; Based in...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
We are seeking a highly organized and detail-orientated Assist Support Customer Agent to oversee and monitor daily reports, case management processes, customer escalations, and data accuracy across key departments and partner service providers. This role requires strong analytical capabilities, process ownership, and effective communication across teams to ensure operational excellence and...
Minimum requirements: - Matric required (non-negotiable) - Related tertiary qualifications/ certifications required - Experience supporting a large staff compliment within a Data Centre required - Experience with Windows Servers and Office 365 required - Must reside in or around Edenvale Consultant: Carmen Bosch - Dante Personnel Centurion
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...
Data & BI Support Analyst Job Title: Data & BI Support Analyst Reports to (Superior): (BI) Manager Job Purpose: Work closely with the Business Intelligence (BI) Manager to transform raw, multisource data into reliable, timely, and actionable insights. This role blends strong data fundamentals with modern AI-assisted analysis to accelerate delivery of dashboards, reports, and decision...
Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...
Duties & Responsibilities: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. This requires...
Introduction- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Disclaimer- As an applicant, please verify the legitimacy of this job advert on...
Pretoria, ZA Hybrid (Remote And In Person)- Full-Time- Herotel Business- Job Openings- Channel Support Agent - Tier 2 Applications are invited for the Channel Support Agent - Tier 2** position. This position will have remote work flexibility, reporting to the Channel Support Team Leader PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to: - Resolve all faults...
Job Specifics - Location: Modderfontein, JHB - Role Type: Permanent - Work Type: On-Site Job Overview An established organisation is seeking a Data & BI Support Analyst to support its Business Intelligence function. The successful candidate will work closely with the BI Manager to transform multi-source data into accurate, timely, and actionable insights. This role combines strong data...
Job Responsibilities: - Work closely with the Business Intelligence (BI) Manager to transform raw, multi source data into reliable, timely, and actionable insights. - On-time delivery of dashboards/reports against SLAs. - Data quality metrics: completeness, accuracy, reconciliation rates. - Stakeholder satisfaction scores and adoption of dashboards. - Measured impact of AI-assisted insights...
Are you a problem-solver with a passion for tech and customer service? Do you enjoy getting to the bottom of complex issues and helping users navigate technical challenges? Kazang is looking for an experienced and motivated Operations Technical Support Agent to join our high-performing team! As an Operations Technical Support Agent, you'll provide second-line technical support for our key...
Job Requirements & Qualifications: - Grade 12 (Matric) - Tertiary qualification (Degree or Diploma) in Data Analytics, Information Systems, Statistics, Computer Science, or a related field - 24 years experience in a Data Analyst or BI Support role - Intermediate to advanced SQL skills - Proven experience with Power BI (data modelling, DAX, Power Query) - Advanced Excel skills (Pivot Tables,...
Job Description Red Ember Recruitment is seeking, on behalf of our client, a Data & BI Support Analyst to support the Business Intelligence function. The role is office-based in Gauteng. The Data & BI Support Analyst will work closely with the BI Manager to transform raw, multi-source data into reliable, timely, and actionable insights. The role involves designing and maintaining data...
Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...
Watch our Vision Video: https://www.youtube.com/watch?v=hOU0TYnNsZo Take a tour of our Website: https://sparkschools.co.za/ SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates...