collections team manager jobs in Fourways

JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...

Key deliverables: - Supervising collections activity to ensure compliance and quality standards - Supporting process optimisation and system usage - Acting as an escalation point for complex collections matters - Working closely with finance and operational teams - Maintaining confidentiality and professionalism at all times Minimum requirements: - Leadership experience in collections or...

TEAM LEADER X 2 (Municipalities/Government) Understanding Excalibur and strategy Skill set on predictive dialler, campaign building and managing big teams To analyse unsatisfactory items and implement action plans Ensure all deadlines are met Analyse and document for quality assurance To work closely with the team to ensure the team has sufficient phone coverage in relation To requests for leave...

Now Hiring: Collections Team Leader — Lead, Motivate & Maximize Recovery Are you the kind of leader who thrives under pressure, inspires performance, and keeps operations razor-sharp? We're hiring a Collections Team Leader to drive a high-performing team in a fast-paced, well-funded startup — where your precision, leadership, and results-focused mindset directly fuel our success. This is your...

Listing reference: cartr_000564Listing status: Online-Position summary Industry:Call Centre Industry Job category:Others: IT and Telecommunication Location:Rosebank Contract:Permanent EE position:No Introduction- A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe purpose of the role is to lead and manage a...

Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ('DCA), National Credit Act ("NCA") and the Company policies and procedures. REQUIREMENTS: - Minimum...

Introduction We are currently recuiting for an experienced Debt Collector / Inbound and Outbound to join our team. Duties & Responsibilities- Keep tracking outstanding debts- Plan course of action to recover owed money- Locate and contact debtors- Negotiate payoff deadlines and payment plans- Handle customers' questions or complaints- Build trust with debtors- Update account status and database...

Purpose of the role To contribute to customer satisfaction by providing with flexibility, speed and security, goods for the internal and external customers. You will be working in receiving, replenishment, store warehouse or collection point. Main responsibilities: - Receive goods from suppliers, DCand control quantities / quality - Dispatch goods between the different areas (receiving,...

This is your chance to step into a high‑influence strategic role where your ideas dont sit in someones inbox they shape the future of how a major financial institution drives collections, optimizes risk, and leverages AI and machine learning across the full credit life cycle. Youll be the person who answers the question: "How do we collect smarter, faster, and more efficiently at scale?" What...

Job Summary Are you ready to be part of a well-established development powerhouse in Johannesburg's inner-city? Our client has a long history of success in the Johannesburg CBD and boasts an impressive retail and commercial portfolio. They have an extensive record of buying and renovating properties and take pride in managing their entire portfolio and facilities in-house. To join their...

Listing reference: cartr_ Listing status: Online Apply by: 1 January 2026 Position summary Industry: Call Centre Industry Job category: Corporate Accounting, Consolidation and Controlling Location: Rosebank Contract: Permanent EE position: No Introduction Cartrack, a world-leading smart mobility Software-as-a-Service tech company operating across 23 countries, is looking for a...

Gauteng, Johannesburg North- (Market related) Keen to join a fantastic fintech company where you can really add value and be part of a fun and dynamic environment, whilst working on an incredible offering that the SA market is loving? This amazing company is looking for an experienced and passionate Collections Manager! You’ll be responsible for driving strategy and managing the collections...

About PayJoy PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Manage and lead a Team of Credit Managers...

JOB PURPOSE- We are seeking an experienced Quality Assurance (QA) Team Manager to lead our QA Team within a high-performance debt collection call centre environment. The purpose of this role is to ensure consistently high levels of call quality and customer experience, with strong adherence to company standards, policies, and compliance requirements.- The QA Team Manager will play a critical role...

JOB PURPOSE - We are seeking an experienced Quality Assurance (QA) Team Manager to lead our QA Team within a high-performance debt collection call centre environment. The purpose of this role is to ensure consistently high levels of call quality and customer experience, with strong adherence to company standards, policies, and compliance requirements. - The QA Team Manager will play a...

Now Hiring: Collections Manager — Lead, Motivate & Maximize Recovery Are you the kind of leader who thrives under pressure, inspires performance, and keeps operations razor-sharp? We're hiring a Collections Manager to drive a high-performing team in a fast-paced, well-funded startup — where your precision, leadership, and results-focused mindset directly fuel our success. This is your chance to...

1.2 Responsibilities: - Set and communicate the vision and strategy for Collections department. - Develop long-term plans to balance collections and academic support goals effectively. - Collaborate with finance, academics, and other departments to ensure smooth operations. - Streamline processes for both collections and academic support. - Introduce tools and systems to increase efficiency and...

JOB PURPOSE:The Campaign Specialist is responsible for executing the business unit's strategy and objectives by designing and implementing both voice and non-voice campaigns. This role involves monitoring strategies such as calls and SMS, as well as enhancing and tracking performance within the Collections environment. The role requires a foundational understanding of collections strategies,...