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customer account manager jobs in Mitchells Plain
Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...
ENVIRONMENT: A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across...
Job Title: Customer Service Manager Location: Cape Town (Head Office) – with travel to Johannesburg as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment, managing both Cape Town and Johannesburg...
Job Overview - Application Deadline: 3 January 2026 - Job Location: Somerset West, Western Cape - Job Title: Sales Customer Service Manager - Education Level: Diploma - Job Level: Management - Minimum Experience: 5- 7 Years Sales Customer Service Manager – Somerset West. Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming...
Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About...
Company Description: ApprovalMax is award-winning B2B software used by businesses around the world to approve bills and expenses. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows. ApprovalMax integrates with platforms such as Xero, QuickBooks Online, and Oracle NetSuite to unlock powerful efficiencies for approvers and...
Customer Success Manager (German Speaker) Department: Customer Success Location: Remote (DE based) or in one of our office locations (Lisbon, Breda or Cape Town) Contract Type: Full-time (12-month freelance contract, with a view to permanent) Language Requirement: Fluent German (native speaker) About RoomRaccoon RoomRaccoon is an award-winning, all-in-one hotel management system (HMS) on a...
MAIN PURPOSE The Customer Experience Manager is responsible for leading WFS’s research and insights function. This includes managing the WFS Insights Community and producing research- and trend-driven insights that help identify and shape opportunities to enhance the Customer Experience (CX). The role supports both strategic initiatives and BAU priorities by guiding how these are prioritised for...
Reference: SJ 7524 Consultant: Sone Johnson Descriptions: - Drive and own the new client onboarding journey - Develop and foster strong client relationships with ease to properly understand the clients’ business needs and ensure optimal adoption of our software - Management of data migration from clients’ previous solution - Online training sessions on our software - Regular client usage...
Reference: SJ 7524 Consultant: Sone Johnson Descriptions:Drive and own the new client onboarding journeyDevelop and foster strong client relationships with ease to properly understand the clients’ business needs and ensure optimal adoption of our softwareManagement of data migration from clients’ previous solutionOnline training sessions on our softwareRegular client usage audits and...
A rapidly growing South African-based fintech start-up is building Africas most equitable consumer payments platform experience for consumers and merchants. Their mission is to empower consumers and merchants by providing flexible payment solutions that are easy to use, safe, and transparent. They are dedicated to transforming the payment landscape and are looking for passionate individuals to...
Our client is looking for a customer service manager who has with 5 years’ experience in short term insurance industry with 2-3 years managing staff with an extensive knowledge of short Term Insurance to manage a team of service consultants Salary R650 000-00 pa plus Incentives plus pension plus medical plus Incentives plus 13th Cheque Experience and Qualifications- Matric /Grade 12- Business...
5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of team management experience - 5+ years of cross functional project delivery experience - 5+ years of program or project management experience - Experience defining program requirements and using data and metrics to determine improvements Amazon has built a reputation for excellence with recent examples...
Our client is a licensed and fast-scaling iGaming and sports betting operator building a high-performance operation in Cape Town. With customer experience sitting at the core of their growth strategy, they are looking for an experienced Customer Support Manager to lead, structure, and elevate their support function across sportsbook and casino. This is not a call-centre role. This is a senior...
Senior Customer Success Manager: - Remote | EST Hours (Mon-Fri, 9AM-6PM) | Full-Time | Reports to Executive Leadership_ Are you a strategic, people-centric leader ready to elevate the customer journey from start to scale? We’re hiring a Senior Customer Success Manager to champion long-term relationships and drive meaningful outcomes for our clients in a fast-paced, content-driven...
WELCOME TO OLX We're always growing our products, so if you're one of SA's talented software developers, then you'd be a great addition to our team. At OLX, we work together to build a more sustainable world through trade. We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve...
SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe. We employ ambitious, motivated people who have a desire to grow personally and professionally. We have an excellent track record of employee retention, achieved through continually challenging ambitious, motivated, and talented people who are willing to skill-up and grow within the...
Job Description Key Responsibilities Operational Management - Oversee daily customer support operations across live chat, email, and calls. - Ensure adherence to service level agreements (SLAs), response times, and quality standards. - Manage escalations and ensure timely resolution of complex customer issues. - Coordinate with internal departments such as Payments, Risk, Trading, IT, or...
Overview Want to join a frontrunner in renewable energy that is actively seeking early entry into new markets globally? Since its establishment in 2007, Scatec has acquired extensive knowledge and experience in developing, building and operating solar, wind and hydro power plants and storage solutions. Driven by our company values and competent global workforce, we aim to deliver competitive and...
We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results to join our Customer Success department. Your position will be key to our growth strategy and you will work closely with our Key customers helping them use ZOHO to its full potential. Successful candidates must be social, analytical, possess an aptitude for learning and using new software,...