A customer-focused firm in South Africa is seeking a Customer Success/Sales Representative. The role involves engaging with customers, driving sales through upselling, and coordinating with technicians. Ideal candidates will have 3+ years of customer service experience, strong sales skills, and the ability to work US business hours while ensuring customer satisfaction. Opportunities for career...
A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...
Job Specification: Customer Success & Business Growth Manager -Retail Marketing Job Title: Customer Success & Business Growth Manager Department: Client Services Reports To: Business Unit Manager Location: Johannesburg, South Africa Work Environment: Onsite Employment Type: Full-Time Purpose of the Role The Customer Success & Business Growth Manager is responsible for managing and growing...
A global shipping and logistics leader is seeking a customer service representative to manage and resolve shipping-related inquiries. This role requires strong knowledge of shipping procedures, a diploma or degree with a maritime focus, and excellent customer service skills. The representative will coordinate with internal teams and customers, facilitate e-commerce adoption, and ensure compliance...
A growing data services provider in Johannesburg seeks a Customer Support Consultant to manage customer onboarding, training, and retention. The role involves resolving support requests and analyzing customer data for improvements. Ideal candidates have over 3 years of experience in customer support, preferably with a relevant degree. This position offers an exciting opportunity in a fast-growing...
Customer Success Manager (German Speaker) Department: Customer Success Location: Remote (DE based) or in one of our office locations (Lisbon, Breda or Cape Town) Contract Type: Full-time Permanent Language Requirement: Fluent German (native speaker) About RoomRaccoon RoomRaccoon is a fast-growing hospitality SaaS company building one powerful platform for independent hoteliers on an...
A global marketplace for branding is seeking a Customer Success Executive in South Africa. The role involves managing client relationships, onboarding, and optimizing campaign performance for brands and athletes. You will use CRM tools to deliver insights and ensure high-quality service. Ideal candidates have 1-2 years in customer success or account management, with a passion for sports and...
A leading SaaS company is seeking a Customer Success Manager II in Johannesburg who will oversee a portfolio of accounts to ensure a remarkable customer experience. This role includes managing customer needs, enhancing client satisfaction through strong relationships, and collaborating with cross-functional teams. Ideal candidates should have over 5 years of experience, with expertise in account...
Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist. This is a dynamic, hybrid role where you are the vital...
Job Title:Head of Customer Success Location:Remote (Global) Company:Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and...
Overview Customer Lifetime Success Manager (IGT) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships...
A leading rental management company in South Africa seeks a Customer Success Specialist. This hands-on role involves serving as the main contact for guests and landlords, guiding them through the property management system, and enhancing customer experiences. Ideal candidates will have strong communication skills, relevant experience, and a passion for world-class service. Join a remote-first...
Overview Oracle is a global technology leader redefining how the world does business. Our innovative solutions are helping organizations transform and grow. Join our dynamic Customer Success Services (CSS) team, where your success is our priority — and the opportunities are limitless. Your Role Account Executive – Customer Success Services You’ll play a key role in driving the adoption and...
About The Flex At The Flex, we’re reinventing the global rental experience. We believe renting a home should be as simple, fast, and borderless as buying on Amazon — and we’re building the infrastructure to make that possible. Powered by our proprietary Property Management System (PMS), The Flex automates operations, streamlines bookings, and delivers frictionless experiences for both guests...
Job Title: Customer Success Executive – South Africa Location: Remote / Hybrid (Ideally Pietermaritzburg / Hilton / KZN Midlands) Job Type: Full-time About Us We’re redefining how brands connect with elite current and former athletes. Sport Endorse is a global two-sided marketplace empowering brands and agencies to collaborate with athletes authentically and at scale - driving awareness,...
About Us About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make...
Canonical Cape Town, Western Cape, South Africa Join or sign in to find your next job Join to apply for the Graduate Customer Success Manager role at Canonical Canonical Cape Town, Western Cape, South Africa Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at...
A leading e-commerce company is seeking a Head of Customer Success to lead a global customer experience function. This strategic role involves owning the customer journey, managing a high-performing team, and improving operational efficiency. Candidates should have 5+ years in client-facing roles, e-commerce experience, and strong analytical and communication skills. This is a remote-first...
Job Title: Sales + Customer Success Executive (Hybrid Role) – South Africa Location: Remote / Hybrid (Ideally Pietermaritzburg / Hilton / KZN Midlands) Job Type: Full-time About Us We're redefining how brands connect with elite current and former athletes. Sport Endorse is a global two-sided marketplace empowering brands and agencies to collaborate with athletes authentically and at scale -...
A global athlete marketing platform is looking for a Sales + Customer Success Executive in South Africa. This hybrid role involves managing the full customer lifecycle from lead conversion to ensuring lasting client satisfaction. The ideal candidate will have 1–3 years of experience in a commercial role, strong sales and communication skills, and a passion for sports and marketing. Competitive...