Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...
WE’RE HIRING – CUSTOMER SUPPORT AGENT (VEGAS BETS) Vegas Bets is looking for a Customer Support Agent to join our growing support team.Requirements:Willing and able to work night shiftsAvailable to work weekends & public holidaysExcellent English communication skills (written & verbal)Strong customer service mindsetComfortable assisting customers via live chat, email, and callsAble to work in a...
Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...
The Customer Support Agent is responsible for managing incoming customer interactions across phone, email, and other communication channels. The role ensures accurate information delivery, efficient order processing, and timely Level 1 issue resolution for sales, technical, and operational queries. This position is essential in upholding customer satisfaction and driving operational excellence....
Minimum requirements: - Grade 12 essential - Tertiary qualification is advantageous - 3+ Years Experience in a Customer Supporting role within the Medical Industry - Knowledge of Consignment Stock - Orderwise and Surgicom system familiarity would be an advantage Consultant: Laury Starnes - Dante Personnel Centurion
Customer Support Agent Join a High-Growth Fintech Start-Up Powering Global Payments Claremont, Cape Town | R10 000 - R15 000 | Shift-Based (7am - 3pm, 3pm - 12am) About Our Client Our client is a dynamic South African fintech company providing secure and seamless online payment solutions across diverse industries such as e-commerce and iGaming. With a focus on innovation, speed, and simplicity,...
Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
We are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...
If you are passionate about travel and customer service, we have the perfect opportunity for you! We are seeking a Pre Departure Support Agent to join our yachting division in Cape Town. At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular...
We are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg / Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...
Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...
WE’RE HIRING – CUSTOMER SUPPORT AGENT (VEGAS BETS) Vegas Bets is looking for a Customer Support Agent to join our growing support team.Requirements:Willing and able to work night shiftsAvailable to work weekends & public holidaysExcellent English communication skills (written & verbal)Strong customer service mindsetComfortable assisting customers via live chat, email, and callsAble to work in a...
Watch our Vision Video: https://www.youtube.com/watch?v=hOU0TYnNsZo Take a tour of our Website: https://sparkschools.co.za/ SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates...
We are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the unique and funky work environment.-...
We are currently recruiting Danish Speaking Agents in the Somerset West/Helderberg Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and...