escalation engineer jobs in Midrand

⚡ SD-WAN Escalation Engineer – Be the Last Line of Defence ⚡ When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If you’re looking for routine, stop reading now. If you’re looking for impact, adrenaline, and recognition, keep going. 🔥 What You’ll Do - Be the...

Company and Job Description: - Be part of a mission-driven team bridging the digital divide - Work with passionate, purpose-led professionals - Enjoy personal and professional growth opportunities Key Responsibilities: - Monitor Field Team groups for escalations and assist alongside Tier 4 engineers when deeper troubleshooting is required. - Support APEX by handling tickets and NOC‑related...

Key Responsibilities Technical Leadership - Design end-to-end Modern Workplace solutions across Microsoft 365, Azure AD/Entra ID, Intune/Endpoint Manager, Teams, SharePoint, and Power Platform - Define technical standards, patterns, and best practices for the Modern Workplace service line - Lead architecture reviews and provide technical governance across multiple CloudOps pods - Act as...

We are looking for a NOC Engineer to join our team and take on a vital role in one of the core functions of the business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space. We believe in providing more than just a quality wireless internet solution –...

Role Summary The Lead Engineer is the technical authority for Modern Workplace delivery, responsible for designing and implementing Microsoft 365, Azure AD, Intune, and collaboration solutions that enable secure, productive hybrid working. You'll lead complex engagements, mentor engineers, define technical standards, and ensure CloudOps pods deliver outcomes that align with customer business...

Our client based in Isando, Johannesburg is seeking an Electrical Engineer to join their team. The ideal candidate will be responsible for identifying areas of energy efficiency and reliability improvement for Main LV distribution and downstream to the DC (e.g. UPSs, STSs, Distribution from DC to Energy Centre, Generator distribution, HV switchgear) including innovative technologies and...

Overview Responsibilities: Assess, align, process, and follow through on all specified customer Revenue Assurance activities. Manage Case Manager roles and responsibilities concerning Revenue Assurance. Effectively manage identified revenue leakage areas, assist the business in closing these areas, recover revenue loss, and eliminate future leakage by implementing best practice controls. Ensure...

Required Experience · 8-10 years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.â · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record managing...

Define and drive enterprise wide cybersecurity strategy Develop and enforce security governance frameworks, policies, standards Align security initiatives with business objectives, regulatory requirements, NIST CSF, and Joint Security Standards (JSS) Partner with CIOs and executive leadership to ensure consistent security posture Design secure solutions across hybrid environments (on-prem and...

Description KEY RESPONSIBILITIES/ACCOUNTABILITIES, AREAS OF FOCUS & METRICS PROJECT MANAGEMENT The successful candidate will be involved in all stages of a project's life cycle (i.e. Initiation, Planning, Execution, Monitoring and Control, and Closure) for consulting specific projects. Most components of this role will relate to engineering, science, and/or environmental consulting. Scope of...

We are seeking a detail-oriented and experienced Microsoft Dynamics Supply Chain Support Consultant to join our ERP support team. This role involves supporting end-users, maintaining and optimizing supply chain processes within Dynamics 365 (Finance & Operations or Business Central), and resolving functional issues to ensure smooth operations. Who Are We? Decision Inc. is a global digital...

Job Description The Principal Deal Originator is responsible for formulating and executing the strategic objectives of the business in collaboration with the Head Coverage, whilst being accountable for deal origination, building and owning client and partnerships and developing projects for the DBSA, ultimately leading to bankable deals. Key Responsibilities KEY PERFORMANCE AREAS - Deal...

Job Advert Summary At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. We are looking for a dedicated Project Manager to assist with the...

Job Description KEY RESPONSIBILITIES/ACCOUNTABILITIES, AREAS OF FOCUS & METRICS PROJECT MANAGEMENT The successful candidate will be involved in all stages of a project's life cycle (i.e. Initiation, Planning, Execution, Monitoring and Control, and Closure) for consulting specific projects. Most components of this role will relate to engineering, science, and/or environmental consulting. Scope of...

Business Department: Cyber Security PURPOSE: To analyse security events and alerts and to gather and carry out remediation tasks on console for Gijima clients through its toolsets, operational monitoring, preventative actions and crisis management FORMAL EDUCATION: - Grade 12 (essential) - IT Certificate/Diploma/Degree TECHNICAL CERTIFICATION: - IBM QRadar Certification - Fortinet FortiSOAR...

Key Responsibilities Technical Leadership - Design end-to-end Modern Workplace solutions across Microsoft 365, Azure AD/Entra ID, Intune/Endpoint Manager, Teams, SharePoint, and Power Platform - Define technical standards, patterns, and best practices for the Modern Workplace service line - Lead architecture reviews and provide technical governance across multiple CloudOps pods - Act as...

Their Focus: - Exposure to Large-Scale Wireless Infrastructure - They build and operate their own custom wireless network, including towers, access points, hotspots, and proprietary hardware. - Fast-Paced, High-Impact Technical Environment - They run thousands of hotspots. Network issues are high-priority and meaningful. A NOC Engineer directly contributes to uptime, reliability, and service...

Required Experience · 8-10+ years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.​ · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...