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guest experience leader jobs in South Africa

Jobs found: 12 127
Boardwalk Admin
Eastern Cape

A leading hospitality company in Gqeberha is seeking a dedicated individual to take full responsibility for the profitable operation of the property. The role includes managing staff and ensuring efficient services to guests. Ideal candidates will possess a Hotel Management Diploma, experience in a 4* or 5* property, and strong leadership skills. Applicants should be pro-active, detail-oriented,...

5 hours ago
Fairmont Hotels & Resorts
Germiston

A prestigious hotel establishment in Germiston seeks an experienced operations manager to oversee hotel operations. The role involves leading various departments, ensuring compliance with financial objectives, and enhancing guest service. Ideal candidates will have extensive experience in hotel management, exceptional leadership qualities, and a solid understanding of budget dynamics. This...

5 hours ago
Kendrick Recruitment
Thabazimbi

A luxury lodge in Welgevonden is seeking a Lodge General Manager to oversee all lodge operations, ensuring exceptional guest experiences and efficient management. The ideal candidate will have a background in luxury lodge management and finance, demonstrating leadership and communication skills. Responsibilities include managing financial performance and staff training while maintaining high...

5 hours ago
TFG (The Foschini Group)
KwaZulu-Natal

A leading retail group in South Africa is seeking an energetic individual to deliver exceptional guest experiences and exceed expectations. This role requires excellent management skills and a target-driven approach to sales. Key responsibilities include tracking sales performance, replenishing stock, and maintaining a visually appealing store environment. Candidates must have a Grade 12...

5 hours ago
The Foschini Group
KwaZulu-Natal

A leading retail group is seeking a Furniture Consultant to join their team at @home Livingspace in Secunda Mall. The ideal candidate will be an ambassador for the brand, providing an amazing guest experience while driving sales through effective customer engagement. Candidates should have Grade 12 and possess strong management skills. Flexibility in scheduling, including weekends and holidays,...

5 hours ago
Radisson Hotel Group
Cape Town

A leading hotel chain is seeking an experienced General Manager for their Waterfront location in Cape Town. This role requires a strategic focus on guest experience and revenue generation while working closely with department heads. Candidates should have a positive attitude, creative problem-solving skills, and a passion for service. The company values teamwork and seeks individuals who enjoy...

5 hours ago
PEP
Thohoyandou

A leading retail company in Thohoyandou is seeking a Store Manager to drive sales and manage a dynamic team. The role includes meeting business KPIs, ensuring stock management, and maintaining world-class store standards. Candidates should have at least a Grade 12 qualification and ideally 1-2 years of retail leadership experience. This position requires a passion for retail, strong interpersonal...

5 hours ago
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Wild Dreams Hospitality
Hout Bay

This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...

2 days ago
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Phoenix Recruitment
Stellenbosch

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

3 days ago
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AccorHotel
Cape Town

Company Description Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. About Fairmont Hotels & Resorts:...

6 hours ago
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One&Only Cape Town
Cape Town

Temporary Guest Experience Agent(16288) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

6 hours ago
Tych Business Solutions
Western Cape

A prominent hospitality management firm in South Africa is currently seeking an experienced Hotel Manager. The successful candidate will be responsible for ensuring world-class service delivery, training team members, and upholding the highest standards in hotel operations. Candidates should have at least 5 years of Hotel Management experience in a 5-star property and a relevant qualification in...

5 hours ago
Bright Placements
Eastern Cape

A leading hospitality provider in Makhanda is seeking a General Manager responsible for managing operations and profitability of a lodge or boutique hotel. The role involves overseeing multiple departments, ensuring high service standards and guest satisfaction. The ideal candidate will provide leadership and strategic direction to achieve business objectives while maintaining optimal operational...

5 hours ago
Steenberg Farm
Cape Town

A premier wellness retreat in Cape Town is seeking an Assistant Spa Manager to support the Spa Manager in daily operations. The role consists of supervising the spa team, ensuring exceptional guest service, and driving revenue growth. Candidates should have at least 3 years of experience in a luxury spa, with strong leadership and communication skills. A diploma or certification in spa therapy is...

5 hours ago
Marriott
Pretoria

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 26, 2026 POSITION SUMMARY (Hotel Receptionist) SA Citizens only - Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests...

17 hours ago
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guest experience leader, South Africa
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Cape Winelands

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

17 hours ago
Bookmark Not interested
Wilderness
South Africa

PRIMARY PURPOSE The Guest Experience team is a high touch guest centric team, dedicated to exceptional guest engagement throughout the guests' journey. From daily support prior to arrival until their day of departure, you will assist in additions/amendments to guests stay and any last-minute changes they encounter. The core purpose of this position is to drive open proactive communication and...

5 days ago
Wild Dreams Hospitality
Polokwane

A leading hospitality company in Polokwane, South Africa is seeking an experienced General Manager to provide strategic leadership and operational oversight for all hotel departments. The ideal candidate will have a Bachelor's degree in Hospitality Management and at least 5 years of hotel management experience. This role focuses on enhancing guest satisfaction, driving revenue growth, and...

5 hours ago
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Marriott
Bloubergstrand

Additional Information Job Number Job CategoryRooms & Guest Services Operations LocationCape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa, 7441 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

9 hours ago
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Marriott
South Africa

Additional Information Job Number Job CategoryRooms & Guest Services Operations LocationThe Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000 ScheduleFull Time Located Remotely?N Position Type Non-Management JOB SUMMARY Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in...

17 hours ago
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