inbound agent jobs in Cape Town

Inbound & Outbound Sales Agent Location: Somerset West Employment Type: Full-time We are looking for a proactive and organised Inbound & Outbound Sales Agent to join our team. This role suits someone who excels in customer communication, enjoys managing both sales and service processes, and thrives in a service-driven environment. Key Responsibilities - Handle inbound customer enquiries and...

UK Inbound Customer Services Consultants (STB or CPT based) Reports to:UK Customer Service Team Lead Working hours:UK Summer Period (alternating shifts during No-Daylight-Savings from April - September)- Shift 1 - 09h00 to 18h00- Shift 2 - 10h00 to 19h00- Monday to Friday UK Winter Period (alternating shifts during Daylight-Savings from October - March)- Shift 1 - 09h00 to 18h00- Shift 2 -...

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business - both of which are key...

You will be highly expert and knowledgeable about the full range of services offered by Ten and will use your superb communication skills to speak to members in a way that is beneficial for the member and sustainable for the business. Who We Are At Ten our goal is simple, to become the most trusted service business in the world. Ten is a leading global lifestyle management business with...

One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in Brackenfell. This is a 3-month contract. Qualifications and experience: Matric Communicate in English and Afrikaans No less than 5 years' outbound call centre experience Great track record as reference checks will be conducted...

We are currently seeking International Inbound Debt Sales Consultants!!! If you've got what it takes, then get your fingers ready!! Note: Read thoroughly with understanding. US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation. This is a no cold calling center with more of a hot lead...

Are you a passionate, experienced travel professional with a deep love for Southern and East Africa? Do you thrive in the luxury inbound market and enjoy creating unforgettable journeys for discerning travellers? If so, we want to hear from you! Our client is seeking a Senior Inbound Travel Consultant to join their dynamic team. This role is ideal for someone who excels in crafting bespoke,...

Our client based in Cape Town is looking for a friendly, energetic and driven Senior Inbound Consultant to complement their vibrant office environment and to handle international tour operator enquiries. The position is within the clients' USA & Australasia Division. Key Performance areas: - Having a passion for the travel industry - A Minimum of 5 years inbound tour consulting experience...

We are looking for a friendly, energetic and driven individual to complement our vibrant office environment and to handle international inbound tour operator enquiries. The candidate should be confident, self-motivated and goal-driven. If you are detail-orientated and accurate this might be the role for you. The position is either within our USA & Australasia Division or our UK & Europe...

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 190 stores across the country. Our team of experts is looking for a Warehouse Supervisor in the Inbound Department to join the Absolute Pets Cape Town Warehouse. Responsibilities/ Core Functions: Inbound Process - Manage inbound stock process as per agreed work instructions...

Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and ensuring all interactions comply with regulatory and campaign standards. The consultant is responsible for...

Role Overview As a Call Centre Agent (Customer Service Representative), you will serve as the first point of contact for customers, representing the company in a professional and customer-focused manner. We are looking for individuals who are passionate about resolving customer issues, answering queries, and delivering exceptional customer service with care and professionalism. In essence, this...

The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Key responsibilities may include but are not limited...

, Permanent Position: Call Centre Agent Company Overview: Msuez Uk is a leading provider of customer service solutions in the United Kingdom. With over 10 years of experience, we have built a reputation for excellence in delivering exceptional customer experiences. We have recently expanded our operations to Cape Town, South Africa and are looking for highly motivated and skilled individuals to...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Company Description: We are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will handle inbound and/or outbound calls to promote and sell additional products or services to existing or potential customers. You will be responsible for identifying opportunities to cross-sell and up-sell, while ensuring excellent customer service is maintained at all...

The employer is a high performing Business Process Outsourcing Solutions Provider specialising in customer management partnerships, as experts in service excellence, they set the standards for global customer satisfaction, client delight and employee engagement. Call Centre Agents - Salt River- Cape Town - Office Based Transport Provided from various areas within Cape Town Shifts:Shifts...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and collaborate with leadership to refine...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service...