inbound agent jobs in Ethekwini

Role Description This is a full-time, on-site role for an Inbound Call Centre Agent (Travel Service Associate) based in Umhlanga. The responsibilities include handling inbound customer inquiries related to travel services, resolving customer concerns effectively, and providing outstanding support. The role also involves maintaining product knowledge across various services and adhering to...

Job description Outworx is looking for Inbound Sales Agents for a leading International USA campaign. RESPONSIBILITIES: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a culture of treating customers fairly and acting in...

We a company that is looking for a dynamic short term sales broker. Must have a 1 year sales experience with a proven track record of meeting sales target together with the relevant qualification including RE. We are offering a basic salary plus commission.

Our client, a leader in the travel and Tourism industry is URGENTLY seeking an experienced Senior Inbound Consultant to join their team based in Durban. MINIMUM REQUIREMENTS - Grade 12 - 3–5 years’ experience in inbound consulting within a DMC or tour operating environment. - Strong working knowledge of Tourplan (a plus). - Comprehensive understanding of Southern African destinations, products,...

We are seeking a dynamic and results-driven Inbound Sales Consultant to join our team at First Group Management. As a Reservation Agent, you will be responsible for providing outstanding customer service while leveraging your strong sales experience to convert inbound inquiries into bookings. You will play a key role in driving revenue and ensuring an exceptional customer experience, all while...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable. NB: Please note this is a night time position only, 8 hour shifts will fall within these times. 16:00pm to 03:00am Remuneration: R400 per shift Matric Computer literate in MS Word, MS Excel Flexible and able to work after hours...

Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...

Company Overview: Zarcomm Innovations is a leading technology and solutions provider specializing in contact centre services. We are committed to delivering exceptional customer experiences through our state-of-the-art contact centre division, Zarcomm BPO. As a Contact Centre Agent at Zarcomm BPO, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our...

We're hiring! Consumer Links are currently recruiting a B2C sales agent to join our dynamic team. If you want to join a growing campaign within a hugely ambitious business that values it's employees, Consumer Links is the place to be! With monthly recognition of exceptional performance and ongoing support, Consumer Links is committed to building a culture and environment where our employees can...

Job Summary:We are seeking a highly motivated and customer-focused Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, resolving customer complaints, and meeting sales targets.Key Responsibilities:2. Sales: Meet sales targets by promoting products or services to customers.3....

Key Responsibilities: - Initiate outbound and receive inbound calls with potential and existing high-value customers. - Serve as the first point of contact, embodying a professional and polished image. - Identify customer needs and articulate how bespoke solutions can meet their requirements. - Consistently achieve and exceed daily, weekly, and monthly sales and engagement targets. - Maintain...

Main Purpose of Role To serve in a sales & services role within the business. Attend to walk in customers wrt. new sales & existing. Receive inbound calls from clients in order to service. Make outbound calls, wrt. service & verification. Follow up with clients, DC's & creditors. Skills Required:1. Basic computer skills. - Strong telephone and verbal communication skills along with active...

Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions. Enjoy bankable commission, comprehensive benefits, a vibrant, supportive working environment and career development opportunities when you Walk the Rewardsco Way! Your Duties: - Meet and smash your monthly sales goals - Serve your customers with pride and excellence - Take...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 The role: - Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for you. Our Customer Care Agents take pride in providing the best customer...

International Debt Collections Agent Purpose of the Job: We are looking for agents to join our team to call Businesses & Customers on behalf of clients based in USA. The agent will be responsible for performing mostly outbound activities (together with inbound) contacting Businesses / Customers to inform them of their past due invoices and arrange a payment plan with them. First party...

Our client, a leader in the imports and exports industry is seeking an Imports Controller to join their team based in Durban. MINIMUM REQUIREMENTS - Matric - Relevant qualifications/experience will be an advantage - NAVIS MAIN JOB FUNCTIONS - Do a data quality check on captured files. - Request ANF from the Line and upload into FCMS once received. - Action all SOB requests. - Send ANFs and...

Luxury Safari Travel Consultant – South Africa Specialist Join the expert team at African Safari Group and craft unforgettable journeys showcasing South Africa’s most iconic safari destinations and luxury lodges. 🔍 What You’ll Do - Design bespoke luxury safari itineraries for inbound clients (not agents). - Convert warm inbound leads from our global network into high-value bookings. - ...

NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...

We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...