A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...
An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...
A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...
IT Technical Support Analyst Reference: JHB004740-Maris-1 Well-established manufacturing company based in Benoni is seeking an IT Technical Support Analyst to join their team (BA EA). Duties & Responsibilities Requirements: - Proven 5 years work experience as a Technical Network Analyst, Network and Firewall Administration, IT Help Desk Technician or similar role - BS degree in Information...
A leading airline company is looking for an IT Support professional to respond to service desk tickets and provide troubleshooting assistance. The ideal candidate will have Grade 12 or equivalent and a diploma or certificate in IT. Responsibilities include ensuring service levels, user communication, and routine system checks. Experience in a support desk environment is essential, along with the...
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: IT Support Analysts are responsible for the delivery of quality Level 1 and 2 technical support to Retail Stores, Support Centres and Warehouses. They work largely within their home time zone as part of Lovisa's global Service Delivery function to supporting IT...
*Structural Information Job number: * Job title: Analyst: IT Application Support Job grade: S6 Group/ BU: Generic Division: Generic Span of control: 0 Reports to: Management REM Functional Area: IT *Core Description * Responsible for providing, technical advice and support for the installing, complex analysis, testing, tuning, optimising, diagnosing problems, repairing, upgrading and...
Structural Information Job number: Job title: Analyst: IT Application Support Job grade: S6 Group/ BU: Generic Division: Generic Span of control: 0 Reports to: Management REM Functional Area: IT Core Description Responsible for providing, technical advice and support for the installing, complex analysis, testing, tuning, optimising, diagnosing problems, repairing, upgrading and...
Role Purpose***To ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as...
A leading technology company in the mining sector seeks a Desktop Support Analyst in Johannesburg. This role involves providing IT support to local staff and coordinating with global teams. Candidates should possess strong communication skills, hands-on experience with Microsoft tools, and a passion for customer service. The position offers a flexible work environment, professional development...
Summary Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking,...
A leading technical operations company is seeking an experienced ITIL 4 Support Engineer to enhance their support team in Johannesburg. The role involves delivering comprehensive technical support across various systems with a focus on incident management and cloud technologies like AWS and OpenShift. Ideal candidates will possess an ITIL 4 Foundation Certification along with experience in IT...
IT Support Engineer We are looking for an Enthusiastic, easily adaptable and Innovative IT Support Engineer to provide Technical Support to all branches of a National Company (both remote and onsite). The ideal candidate will be a curious, collaborative, organized, hardworking team player who is continually on the lookout for innovative ways to improve IT systems across all platforms and has an...
A leading global industrial company is seeking an IT Support Specialist to provide onsite technical support for hardware and software issues. The candidate will manage vendor relationships, maintain IT asset records, and ensure compliance with IT security policies. This role requires a minimum of 2 years of experience, strong knowledge of networking, and relevant certifications. The position...
SUMMARY IT Assistant /IT Support Technician POSITION INFO Key Responsibilities: - Hadware & Software:lnstall, configure,and updata software on company computers.set up new workstations for staft. - networking:Assist with basic network troubleshooting (cabling, connectivity issues, Wi‑Fi). - Security & Surveillance: Help maintain and troubleshoot lp cameras and security systems. -...
A leading financial services firm is seeking a Service Desk Lead in Pretoria to manage daily service desk operations and provide high-level technical support. The ideal candidate will have over 5 years of helpdesk experience with at least 2 years in a supervisory role. Responsibilities include overseeing technical support, mentoring the IT team, and improving service delivery processes. This...
A leading employment solutions company in Johannesburg is seeking a Mid-Level IT Support Engineer. The role involves installing, configuring, and supporting Microsoft operating systems along with troubleshooting IT equipment. Candidates should possess at least 3-5 years of IT experience and relevant qualifications, including A+, N+, or Windows Server certifications. The successful candidate will...
A leading IT services provider is seeking an IT Assistant in Benoni, Gauteng. The role involves installing and troubleshooting software on company devices, providing network support, and managing VoIP phone systems. Candidates should have experience in IT, particularly with Windows software and networking concepts. Strong problem-solving and communication skills are essential for assisting staff...
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: Senior IT Support Analysts are responsible for the delivery of quality Level 1 Operational Management to Retail Stores, Support Centres and Warehouses. They lead 24x7 shifts of IT Support Analysts as part of Lovisa's global Service Delivery function acting as the...
About the job IT Technical Support Analyst Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business...