A recruitment agency seeks a Senior Business Process Analyst in Durban. The role requires over 15 years of experience in designing and implementing business processes, with expertise in Lean Six Sigma and ITIL certifications. Responsibilities include defining process design criteria, facilitating sessions with process owners, and mapping/documenting processes to ensure alignment with best...
Key skills/attributes/position-specific competencies: - Strong written and verbal communication skills. - Good interpersonal skills and technical capabilities. - Excellent problem-solving and attention to detail. - Ability to multi-task in a deadline-driven environment and show initiative. - Strong organizational and resourceful capabilities. - High levels of attention to detail and resilience -...
Overview : The IT Delivery Lead is responsible for leading the successful delivery of a number of portfolios of Information Technology projects within the organisation. This role is critical in ensuring that projects are delivered to stakeholder expectations of time, scope and budget, while meeting the highest standards of quality and performance. The IT Delivery Lead will coordinate...
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Knowledge Management Analyst is an advanced...
Job title: Client Services Operations Manager Job Location: KwaZulu-Natal, Durban Deadline: January 02, 2026 Quick Recommended Links - Jobs by Location - Job by industries Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their...
Intermediate Application Support Analyst Job Description Strong communicator with excellent interpersonal, organizational, and problem-solving abilities. Demonstrates attention to detail, initiative, and resilience in fast‑paced, deadline‑driven environments. Skilled in software development, Microsoft Office, and technical diagnostics, including log analysis and debugging. Customer‑focused,...
Job Title: Senior Windows Server / Systems Administrator Experience Required: 7+ years Role Overview We are seeking an experienced and highly skilled Windows Server / Systems Administrator to manage, maintain, and optimize enterprise Windows-based infrastructure. The ideal candidate will have strong hands‑on experience with Windows Server environments, Active Directory, virtualization, and...
Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...
The ICT Manager is responsible for the ICT (Information and Communications Technology) Services within the company in respect of all ICT infrastructure. The role is Durban based and reports directly to the CEO. The purpose of this position is to manage the effective and efficient functioning and delivery of IT systems, solutions, software, and hardware platforms across the organisation and to...
The IT Manager is accountable for the availability, security, and performance of all technology supporting a BPO operation. This includes telecoms/voice platforms, network and end‑user computing, core business systems, and IT service management. The role ensures technology enables contractual SLAs, supports growth, and meets client and regulatory requirements in a South African BPO...
Key skills/attributes/position-specific competencies: - Strong written and verbal communication skills. - Good interpersonal skills and technical capabilities. - Excellent problem-solving and attention to detail. - Ability to multi-task in a deadline-driven environment and show initiative. - Strong organizational and resourceful capabilities. - High levels of attention to detail and resilience -...
We need for a highly motivated Senior Business Process Analyst with extensive experience in the planning, designing and implementation of business processes within Aspen Group Digital Technology (GDT). The resource will be critical for assisting Capability Leaders in addressing the business process / practices focus area of the framework used to guide the development and operationalization of the...
Responsibilities - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written and verbal communication skills – especially writing professional reports. - Strong telephonic and written etiquette. - Information technology system support...
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...
Qualifications - Qualification in Information Technology or Information Systems - Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, ITIL, COBIT, etc.) - Certified Required Experience: Leading and managing software development teams - Comprehensive understanding of majority software development methodologies including agile - Customer focused software...
Job Description:We are currently seeking a highly skilled IT Executive to serve as a Platform Owner within our Information Technology division. As the Platform Owner, you will be responsible for creating roadmaps and continual improvement plans for our IT platform. This role entails providing subject matter expertise and ensuring the integrity and sustainability of the platform and its associated...
About the job End-user Computing Analyst Employment Type: Full-time Job Description:We are seeking an experienced End-user Computing Analyst to join our Information Technology team. As an End-user Computing Analyst, you will be responsible for providing a managed service to clients, ensuring the operational continuity of their IT infrastructure and systems. Your primary objective will be to...
Overview The incumbent resource / contractor or Service Provider will be required to apply their expert knowledge in IT Asset Management to assist with establishing an IT asset management capability through compiling an IT Asset management framework and defining the required governance structures, policy, standards, processes (with related roles and responsibilities) required to effectively...
IT Asset Management Subject Matter Expert About the job IT Asset Management Subject Matter Expert Key purpose: The incumbent resource / contractor or Service Provider will be required to apply their expert knowledge in IT Asset Management to assist with establishing an IT asset management capability through compiling an IT Asset management framework and defining the required governance...
A specialized recruitment agency is seeking an IT Asset Management Subject Matter Expert in Durban. The ideal candidate will lead the establishment of an asset management framework, ensuring compliance with industry regulations. Required qualifications include a bachelor's degree, ITIL Expert and COBIT certifications, alongside expertise in Software Asset Management and Configuration Management....