itil process jobs in Cape Town

Introduction A well-established company based in Cape Town is looking for a ITIL certified IT Manager to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Responsibilities & Duties: • Monitor daily Backlog (Download from Compass) , Coordinate repair activities with technicians and report progress by COB every day. • Manage technical escalations and Raise technical...

An IT consulting firm based in Cape Town is seeking an IT Systems Engineer. The successful candidate will provide technical support to clients, troubleshoot various issues, and ensure compliance with ticket management processes. Applicants should have a minimum of 3 years' experience in IT support, proficiency in Microsoft 365 and Azure, and strong communication skills. This role offers a dynamic...

A leading cyber security provider is seeking a Senior Cyber Incident Response Analyst in Cape Town. The role involves managing cyber incidents, conducting intrusion analyses, and providing proactive services like compromise assessments. You will work closely with clients to offer clear communication and demonstrate service delivery, while multitasking on various technical issues. Strong knowledge...

Clicks is on the hunt for an exceptional IT Solutions Executive (Merchandise and Supply Chain Systems) that will jointly develop and deliver the application road map through continuous and effective interpretation of business requirements. Ensure support, maintenance, enhancement and monitoring of information systems according to agreed SLA with the business.This role is based at our Head Office...

To deliver impactful and high-quality IT audit and advisory engagements across infrastructure, applications, and cybersecurity domains, which identify and drive improvements within the IT control environment. This includes assurance over IT governance, controls, and risk management processes using leading frameworks (e.g., COBIT, ITIL), as well as data analytics and cyber risk assessment. ·...

The Company Electrum leads in next-generation payment software. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we are grounded in...

Job Title Intermediate Scrum Master Job Summary We are seeking a skilled and experienced Intermediate Scrum Master to join our dynamic IT team at Reverside. The Intermediate Scrum Master will act as a servant leader to the Scrum Team and Organization, helping them to adopt and improve at Scrum. Responsibilities include removing impediments to Scrum Team delivery, ensuring adherence to Scrum...

Job Description In this role, you will work within the IT Software Asset Management (SAM) Team and will be responsible for managing and analysing software inventory. This role is also responsible for supporting and maintaining the licence compliancy across the organisation. This role provides advice and support in the management of software assets of both in-house and external solutions...

OVERALL PURPOSE As the Technical Operations Manager at Lula you are responsible for the holistic success of IT service delivery. You will provide strategic leadership to the Technical Support and Helpdesk teams ensuring they are empowered to deliver a first‑class customer experience through reliable tools and efficient support. Beyond internal team management you oversee the performance of...

We are looking for a Support Technician to provide Hardware and Software Support to our Client. MUST have valid CompTIA A+ & N+. Responsibilities - Manage, maintain and repair IT systems - Maintain the company's computer services and equipment - Provide guidance and best practices to Junior Support Technicians - Build partner relationships with client and be trusted IT Advisor - Ensure that...

Overview Want to join a frontrunner in renewable energy that is actively seeking early entry into new markets globally? Since the establishment in 2007, Scatec has acquired extensive knowledge and experience in developing, building and operating solar, wind and hydro power plants and storage solutions. Driven by our company values and competent global workforce, we aim to deliver competitive and...

Project Manager (IT) Role Purpose The Project Manager is responsible for planning, executing, and delivering medium to large‑scale IT projects within scope, budget, and timelines. The role requires a seasoned professional with strong technical understanding, project governance expertise, and proven ability to lead cross‑functional teams in a high‑paced environment. Key Responsibilities -...

The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...

ENVIRONMENT: A dynamic provider of innovative Software & Systems Solutions is looking for an ICT Support Lead who will be responsible for leading and coordinating a team of ICT Support Technicians in their daily support-activities. You will actively contribute to support-activities like installing, maintaining and developing of the company ICT Infrastructure as well as engaging with...

Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...

Job Summary We are seeking a skilled and experienced Intermediate Scrum Master to join our dynamic IT team. The Intermediate Scrum Master will act as a servant leader to the Scrum Team and Organization, helping them to adopt and [Email Address Removed]onsibilities include removing impediments to Scrum Team delivery, ensuring adherence to Scrum principles, values, roles, rules, and practices, and...

ENVIRONMENT ARE you the go-to person for solving tech problems? Then a dynamic provider of comprehensive IT solutions with a customer base across South Africa wants you as their next Support Engineer where you will play a key role in delivering exceptional IT support to clients. You’ll have the opportunity to work on interesting projects, develop your technical skills, and grow your career in a...

Job category: System engineering / consultancy Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit an Incident and Problem Manager to form part of the IT Services and Operations Team in the Group IT department. The role will be based at Clicks Head Office in Cape Town and will report to...

ABOUT THE ROLE K2 Recruit is representing a dynamic, values-driven, growth-focused organisation within the retail space that is seeking an experienced Applications Manager to lead and manage its core business applications landscape. The Applications Manager will be responsible for the stability, scalability, performance, and strategic alignment of all key business applications. This role plays...

Application Portfolio Manager (BI and Integration) Listing reference: click_021014 Listing status: Online Apply by: 20 August 2025 Position summary Industry: Wholesale & Retail Trade Job category: IT-Architecture Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes Introduction We are looking to recruit an Application Portfolio Manager (BI and...