Our client requires the services of a Delivery Assurance Manager (Advanced) Midrand/Menlyn/Rosslyn/Home Office rotation.- Amazing brand with innovative technology: - Excellent teams in Global team collaboration: - High work-life balance with Flexible hours: - Agile working environment POSITION:Until December 2026 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT:As soon as...
Job Description:The Senior Project Manager is a seasoned professional responsible for leading ITS’s most complex, strategic, or high-risk projects. With a proven track record of managing multi-phase or multi-location engagements, the Senior PM is trusted with clients and initiatives where clear communication, deep technical understanding, and high judgment are critical to success. In addition to...
Required Experience · 8-10+ years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients. · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record...
Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...
Job Description The purpose of this role is to be responsible for the development of the Internal Audit IT plan for the Bank as well as the execution thereof. Some duties include: •To develop and record a risk-based plan for each engagement, including the scope, objectives, and timing and resource allocations. •To develop and update risk-based audit programmes for the allocated audit...
Required Experience · 8-10 years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.â · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record managing...
Description Provide the architecture definition, integration and direction with regards to Business Support Systems Responsible for leading enterprise technology responses to disruptive forces by identifying and analysing the execution of change toward desired business vision and outcomes. Develop and design the IT applications and technology roadmap to meet current and future business...
ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data-driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines technical acumen with business insight to elevate customer satisfaction and...
Business Department: Cyber Security PURPOSE: To analyse security events and alerts and to gather and carry out remediation tasks on console for Gijima clients through its toolsets, operational monitoring, preventative actions and crisis management FORMAL EDUCATION: - Grade 12 (essential) - IT Certificate/Diploma/Degree TECHNICAL CERTIFICATION: - IBM QRadar Certification - Fortinet FortiSOAR...
If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....
Role purpose: - The Business Architect provides thought leadership for client solutions within specified Industry Vertical/s. - The Business Architect meets the need of ever increasing solution complexity in the Industry Vertical by having the ability to understand customer business and technology environment (at industry and corporate level) that influence strategic architecture and technology...
JOBNUMBER iOCO03277- CONTRACT TYPE Permanent- CONTRACT TYPE:Hybrid The Role:iOCO Infrastructure Services Invites You to Explore Possibilities. Skills and Experience:What you’ll do: - Performance of day-to-day tasks to ensure reliability, availability, and serviceability with mínimal interruption. - Work closely with internal and external teams for problem resolution. - Maintain...
Change Manager:Location: Midrand:Duration: 6 months Job Purpose:The Change Manager is responsible for managing the lifecycle of all changes, ensuring mínimal disruption to IT services and business operations. This role ensures that standardized methods and procedures are used for efficient and prompt handling of all changes, enabling beneficial changes to be made with mínimal risk. Key...
ROLE PURPOSE/FUNCTION The Technical Officer provides first- and second-line technical support to Vodacom Business customers by assisting with incident logging, basic troubleshooting, ticket management, and customer communication across selected products and services. The role focuses on developing technical capability, delivering reliable customer support, and escalating issues appropriately,...
ROLE PURPOSE The Availability & Capacity Management Specialist is responsible for the end-to-end operational execution and continual improvement of Availability and Capacity Management practices across Nexio's/Clients ICT services and infrastructure. The role ensures that IT services and supporting infrastructure are available, performant, and adequately resourced to meet current and forecasted...
ROLE PURPOSE ROLE REQUIREMENT- Ensure that the Problem Management process is conducted correctly.- Ensure that the Problem Management KPIs are met.- Ensure that the Problem Management process operates effectively and efficiently.- Ensure that Problem Management Staff are empowered in their jobs.- Ensure that process, procedure and work instruction documentation is up-to date.- Provide management...
ROLE PURPOSE The purpose of this role is to support the development and execution of a real-time audit programme within the MSOC support organisation. The role is responsible for auditing the quality of customer-facing support interactions to ensure accurate, efficient, and compliant service delivery. The role will identify key areas for continuous improvement, assist in the implementation of...
ROLE PURPOSEThe IT Asset and Configuration Manager is responsible for planning, tracking, control, analysis, and reporting of all hardware and software assets and configuration items. This role ensures the accuracy and integrity of the Asset and Configuration Management repository (CMDB) and aligns with IT governance, risk, compliance, and financial objectives. The function serves as the primary...
ROLE PURPOSEThe Change Manager acts as a facilitator, responsible for the overall change management process. Enters the business needs, goals and objectives of the change and ensures they are accurate. Ensures the risk factors have been assessed and verifies the validity of the initial priority setting. ROLE REQUIREMENT- Liaise with the change requestor for business and technical queries and...
ROLE PURPOSEThe Service Assurance Manger is responsible for Services provided to customers who are selected based on their high Service Level Agreements on their strategic value to the business, monetary spend, number of sites, network complexity and a high demand for a focused group to manage these sensitive accounts. The Service Assurance Manager is responsible for managing a team of engineers...