A leading financial services firm is seeking a Service Desk Lead in Pretoria to manage daily service desk operations and provide high-level technical support. The ideal candidate will have over 5 years of helpdesk experience with at least 2 years in a supervisory role. Responsibilities include overseeing technical support, mentoring the IT team, and improving service delivery processes. This...
A leading IT firm in South Africa is seeking three enthusiastic and customer-focused Service Desk Agents to join their IT Department. This entry-level position is ideal for individuals who are passionate about technology and committed to providing excellent technical support to internal users across various business units. Successful candidates will demonstrate strong communication skills and the...
A leading IT services company in Cape Town is searching for a Jnr Service Desk Engineer. The ideal candidate will bring IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Responsibilities include supporting IT functions and working collaboratively in a team. The role requires higher professional education, fluency in English, and 2-4 years of...
A leading Managed IT Services Provider in Bellville is seeking a Specialist Services Engineer (T2) for a full-time position. This role focuses on providing technical support and assistance to clients, including troubleshooting and issue resolution. Candidates should have over 5 years of experience in IT support and necessary certifications such as A+, N+, and Microsoft MCSA. The role involves...
A leading development finance institution is seeking an experienced IT Service Desk Technician based in Gauteng, South Africa. This permanent role entails providing 1st and 2nd level technical support to internal stakeholders, focusing on resolving hardware, software, and networking issues. Candidates should have a relevant IT diploma, strong troubleshooting skills, and prior experience in IT...
A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...
An IT recruitment agency is seeking a Service Desk Consultant for a 6/12 month contract in Bethlehem. The role requires a Grade 12 certificate, A+ and/or N+ certification, and 1-3 years of experience in IT support. Responsibilities include providing first-level support, logging service requests, and ensuring exceptional customer service. Preferred qualifications include ITIL Foundation...
A leading retail company in Cape Town is seeking an IT Service Desk Coordinator with at least 5 years of experience in a Service Desk environment. The role involves providing 2nd and 3rd line support to stores, managing escalations, and contributing to knowledge base documentation. The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and a customer...
An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...
A leading financial services provider in South Africa is seeking a Service Desk Engineer to provide efficient IT desktop support. This role involves resolving user queries, ensuring operational compliance, and fostering client relationships. Ideal candidates have at least 2 years of service desk experience and a solid understanding of IT capabilities. The position is based in Johannesburg and...
A leading IT solutions provider in South Africa is seeking a Field Service Engineer responsible for providing on-site technical support. The ideal candidate will have strong expertise in hardware and software installation, network configuration, and troubleshooting, alongside excellent problem-solving skills. The role involves regular travel to customer sites and requires effective communication...
A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...
A higher education institution is seeking an Assistant Officer: Technical Support Agent in Bloemfontein. The role involves providing technical support for both hardware and software, ensuring customer satisfaction, and complying with Service Level Agreements. Candidates must have a Higher Certificate in an IT-related field, CompTIA certifications, and experience in a similar role. The position...
A leading technology company in the mining sector seeks a Desktop Support Analyst in Johannesburg. This role involves providing IT support to local staff and coordinating with global teams. Candidates should possess strong communication skills, hands-on experience with Microsoft tools, and a passion for customer service. The position offers a flexible work environment, professional development...
A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...
A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...
A global e-commerce leader is seeking an IT Services Support Specialist to provide technical support to employees. The role involves troubleshooting systems and managing support tickets. Ideal candidates will have experience with Windows, Mac, and Linux, as well as excellent customer service skills. This remote opportunity requires candidates based in Cape Town for on-site meetings. Comprehensive...
A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...
A leading recruitment agency based in Northern Cape is seeking a Service Desk Support Technician. The role requires analyzing and prioritizing requests, providing hardware and software support, and ensuring timely client communication. Candidates must have relevant IT qualifications like a Higher Certificate in IT, A+ and N+ certifications, and 2-3 years of experience in a related field. Strong...
A leading IT services company in Johannesburg is seeking an experienced IT Support Specialist. The ideal candidate will have over 3 years in a similar role, hold relevant IT qualifications, and possess strong troubleshooting skills. Responsibilities include managing client requests, maintaining databases, and ensuring high levels of client satisfaction. Candidates should have experience with...