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Support Services IT jobs in Gauteng
A leading financial services firm is seeking a Service Desk Lead in Pretoria to manage daily service desk operations and provide high-level technical support. The ideal candidate will have over 5 years of helpdesk experience with at least 2 years in a supervisory role. Responsibilities include overseeing technical support, mentoring the IT team, and improving service delivery processes. This...
A leading IT firm in South Africa is seeking three enthusiastic and customer-focused Service Desk Agents to join their IT Department. This entry-level position is ideal for individuals who are passionate about technology and committed to providing excellent technical support to internal users across various business units. Successful candidates will demonstrate strong communication skills and the...
A leading development finance institution is seeking an experienced IT Service Desk Technician based in Gauteng, South Africa. This permanent role entails providing 1st and 2nd level technical support to internal stakeholders, focusing on resolving hardware, software, and networking issues. Candidates should have a relevant IT diploma, strong troubleshooting skills, and prior experience in IT...
A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...
A leading IT services company in Johannesburg is seeking an experienced IT Support Specialist. The ideal candidate will have over 3 years in a similar role, hold relevant IT qualifications, and possess strong troubleshooting skills. Responsibilities include managing client requests, maintaining databases, and ensuring high levels of client satisfaction. Candidates should have experience with...
An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...
A leading financial services provider in South Africa is seeking a Service Desk Engineer to provide efficient IT desktop support. This role involves resolving user queries, ensuring operational compliance, and fostering client relationships. Ideal candidates have at least 2 years of service desk experience and a solid understanding of IT capabilities. The position is based in Johannesburg and...
A leading technology company in the mining sector seeks a Desktop Support Analyst in Johannesburg. This role involves providing IT support to local staff and coordinating with global teams. Candidates should possess strong communication skills, hands-on experience with Microsoft tools, and a passion for customer service. The position offers a flexible work environment, professional development...
A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...
A leading technology services provider seeks a Junior Service Desk Agent to facilitate incident resolution and maintain customer satisfaction in Gauteng, South Africa. The role requires attention to detail and strong communication skills, with a focus on first-line resolutions. Candidates need a matric qualification and IT certifications. This is a contract position that involves shift work and...
A leading technical operations company is seeking an experienced ITIL 4 Support Engineer to enhance their support team in Johannesburg. The role involves delivering comprehensive technical support across various systems with a focus on incident management and cloud technologies like AWS and OpenShift. Ideal candidates will possess an ITIL 4 Foundation Certification along with experience in IT...
IT Support Engineer We are looking for an Enthusiastic, easily adaptable and Innovative IT Support Engineer to provide Technical Support to all branches of a National Company (both remote and onsite). The ideal candidate will be a curious, collaborative, organized, hardworking team player who is continually on the lookout for innovative ways to improve IT systems across all platforms and has an...
A leading IT services provider is seeking an IT Assistant in Benoni, Gauteng. The role involves installing and troubleshooting software on company devices, providing network support, and managing VoIP phone systems. Candidates should have experience in IT, particularly with Windows software and networking concepts. Strong problem-solving and communication skills are essential for assisting staff...
Mid-Level IT Support Engineer – Rivonia, Johannesburg. Duties and Responsibilities: The most frequent duties for this job are set out below, but the job may include other or occasional duties and responsibilities: - Install, configure and support all Microsoft desktop and server operating systems. - Install, configure and support all Microsoft and other application software (desktop and...
A leading IT service provider in Johannesburg is seeking a Technical Support professional to provide first-line support for helpdesk queries, manage IT systems, and ensure optimal operation of hardware and software. The ideal candidate has a Higher Certificate or Diploma in IT, with at least 1 year of relevant experience in IT support. Responsibilities include troubleshooting user issues,...
A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...
A global Managed Services Provider is seeking a System Support Technician (Tier 2) to provide customer-focused IT support. This role requires handling inbound calls, resolving issues, and managing escalations while utilizing various tools like ConnectWise and Kaseya VSA. Candidates should have 2–4 years of IT support experience, strong troubleshooting skills, and a knowledge of security best...
A dynamic IT support company in Centurion seeks a dedicated and technically proficient SNR Field Support Technician. This role involves delivering technical support services to clients, both remotely and on-site. The ideal candidate should have a strong foundation in IT support with at least 4 years of experience in a managed service provider environment. Excellent problem-solving and customer...
Role Overview An MSP based in Centurion is seeking a dedicated and technically proficient SNR Field Support Technician to join our dynamic IT support team. This role is pivotal in delivering technical support services to our clients, both remotely and on-site. The ideal candidate will possess a strong foundation in IT support, excellent problem‑solving skills, and a commitment to providing...
Technical Support - Provide first-line support for all IT helpdesk queries (onsite and remote). - Troubleshoot and resolve hardware, software, account, and basic network issues. - Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. - Support operating systems, business applications, productivity tools, and email platforms. - Assist with user account setups,...