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Support Services IT jobs in Strand
WE’RE HIRING – CUSTOMER SUPPORT AGENT (VEGAS BETS) Vegas Bets is looking for a Customer Support Agent to join our growing support team.Requirements:Willing and able to work night shiftsAvailable to work weekends & public holidaysExcellent English communication skills (written & verbal)Strong customer service mindsetComfortable assisting customers via live chat, email, and callsAble to work in a...
Are you a skilled IT Support Technician with a passion for providing exceptional technical support? Do you thrive in a dynamic work environment and enjoy solving complex IT issues? If so, we have an exciting opportunity for you to join our team at Just Plain IT as an IT Support Technician. Position Overview: As an IT Support Technician, you will play a crucial role in ensuring the smooth...
Key Duties and Responsibilities: - Deliver on Service standards as per established Service Model for the function - Ensure adherence to processes and address/raise issues that need attention - Work proactively with other business functions and stakeholders - Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes -...
A well established international financial services concern with offices in Somerset West is seeking a Client Service Officer (Client Support) who will support a team to work efficiently and produce a high service level to our clients to maintain and retain their business. The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high...
Requirements:Tertiary qualification in IT or a related field. Minimum 3 years of experience in Administration. IT knowledge Excellent troubleshooting skills. Strong customer service skills. Ability to work independently and as part of a team. Excellent written and verbal communication skills. Job Types: Full-time, Permanent Education: - Certificate (required) Experience: - IT Support:...
Duties/PligteLeadership and Management- Overseeing and managing the ICT operational staff, including IT support technicians and other support staff.- Providing direction and leadership to the IT support technicians.- Responsible for allocation of tasks to team members, assisting with advanced troubleshooting and ensuring that repairs are undertaken in accordance with organisational policy and...
Job Redquisition details- Req: 142483- Role: Sales and Service Advisor- Area: Strand, Western Cape- TAC Specialist: Lebohang Monate- Advert closing date: 17/10/2025Job Family- Sales and ServiceCareer Stream- SalesLeadership Pipeline- Manage Self: Technical (MST)FAIS Affected- FAIS Affected - YesJob Purpose- To create great client banking experiences in the smaller branch environment through...
Simera Sense is a leading provider of Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Our Holdings Company is in Belgium, and our South African company is based in Somerset West, close to all amenities and diverse natural beauty, providing great lifestyle...
WHAT WE ARE LOOKING FOR- The- Senior Desktop Support Technician is responsible for all Somerset West desktop related matters inclusive but not limited to the direct first-line support to senior management.- Provide first line IT support to Managing Directors nd General Managers- Assist staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve...
As a key member of our team, you'll get to collaborate with both internal teams and customers, continuously learning and improving our platform and processes. What You’ll DoBecome the Expert: Develop into a Subject Matter Expert (SME) in troubleshooting the platform and network, diving deep into the mechanics of VoIP solutions to provide intermediate to advanced technical support.Customer...
Are you passionate about delivering exceptional customer support? Do you enjoy problem-solving in a fast-paced, tech-driven environment? If you’re keen to grow your skills and gain hands-on experience in software support, this opportunity could be for you! Description: DSL Telecom is a Sales & Marketing company that specialises in high demand technology products including Internet, Voice and...
We are seeking a highly skilled Implementation Coordinator to join our team. As an Implementation Coordinator, you will play a key role in ensuring the successful rollout of projects by coordinating administrative tasks, managing documentation, and facilitating communication between internal teams and clients. About the Role: - You will support the implementation teams with scheduling,...
Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent.Requirements:- Matric (Grade 12)- Able to communicate in English and Afrikaans- Computer literate- Must be able to work in a team environment- Call centre or retail experience will be advantageous- No criminal record- Must be based in Helderberg area or have their...
The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...
ENVIRONMENT: Founded in 2020, our client is dedicated to offering comprehensive IT, analytic, and software support services to the fresh produce industry. The Services Consultant role is designed to serve as a customer champion, providing a holistic range of services to clients. This includes addressing day-to-day support queries, offering strategic workflow advisory, overseeing system champion...
This position involves overseeing the Services teams to ensure efficient scheduling and a consistently high standard of customer experience. You will manage after-sales service delivery, track and report on team KPIs, oversee call logging and ticket resolution, and ensure customer quotations are prepared and approved timeously. The ideal candidate will bring a minimum of 5 years experience in a...
A well-established client based in Somerset West who specializes in energy storage solutions, is seeking to employ a Support Service Technician to join their team hv and iess service technician|low voltage service technician|support service technician|technician The responsibilities of this job include, but are not limited to the following: - The primary focus will be the repair and...
We are seeking a highly motivated and skilled Technical Support Technician to join our team on a strictly night shift schedule. As a key member of our support team, you will provide troubleshooting assistance, resolve technical issues, and deliver exceptional customer service. This is a night shift position, so flexibility and commitment to working overnight hours is essential.Key...
MANAGER: SERVICE & REPAIR DIVISION Strand - Helderberg: My client, a well-established air-conditioning and ventilation company, is seeking a strong and experienced Business Manager – Service & Repair to take full ownership of the division and run it as a successful business unit. The role requires a decisive, people-focused leader with proven ability to manage, motivate, and drive performance...
Purpose of the Role: To take full ownership of the Service & Repair department, ensuring it operates efficiently as a profitable and high-performing business unit while delivering exceptional customer service and maintaining technical and operational excellence. Key Responsibilities Include but Are Not Limited To - Manage and lead the Service & Repair department as a standalone business unit -...