Responsibilities: Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware updates, and server upgrades in line with...
Engineering Manager - Contact Centre Platforms Lead the transformation of high-volume contact centre ecosystems at scale Remote role with global impact across customer experience platforms About Our Client Our client a global technology company delivering high-performance software solutions. Focused on engineering excellence and collaboration, they partner with clients to solve complex...
ENVIRONMENT: A leading Cloud Solutions company is on the hunt for a versatile and motivated Field Services Engineer to join their dynamic Field Services team. This role is ideal for a candidate with a strong background in unified communications, contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services...
Summary and purpose of the Job: The role of a Voice (VoIP) Engineer is key to the success of our business as this could be the first time that our customers have had contact with us when an issue occurs. You will be accountable for working in a dynamic team whose sole purpose is to provide technical solutions to our customers. You will be working in busy environment answering telephone calls and...
Overview Hire Resolve is partnering with a prominent client renowned for their expertise as a leading data centre and storage specialist, as well as a top-tier systems integrator. Our client is dedicated to providing cutting-edge solutions in data management and infrastructure. They are now seeking a talented and motivated Field Service Engineer to join their dynamic team. As a key player in...
Job Title: 1st Line Support Engineer Location: Cape Town (Office -Based) Job Type: Full -Time | Permanent About the Company We are a rapidly expanding technology company headquartered in the South West, delivering innovative IT and communications solutions to small and medium -sized businesses. With multiple regional sales and support hubs, we pride ourselves on providing exceptional customer...
Apply: Your application will be prioritized if you submit an intro video containing the following: 2 minutes or less, name and location, and how you expect your experience to be relevant for this role. 100% Remote Opportunity Creative TC is seeking a CRM Engineer to own the architecture of our sales, marketing, and operations ecosystem. While GoHighLevel (GHL) is our core, we want someone with...
Job Title: Microsoft Certified Engineer – Microsoft Teams Administrator Location: Africa (Onsite & Remote) Experience: 3–5 Years Job Type: Full-Time Role Overview: We are seeking a Microsoft Certified Engineer with strong expertise in administering and managing Microsoft Teams environments. The ideal candidate will be certified in MS-700: Managing Microsoft Teams and have hands-on experience...
Mindera is looking for an experienced Engineering Manager to lead and scale engineering capabilities within a large-scale contact centre ecosystem. This role sits at the heart of the customer experience, directly influencing how millions of customer interactions are handled efficiently and reliably. You will work in an environment with a high operational footprint (500+ agents), complex...
Functieomschrijving The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level...
Job Summary The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of a hybrid IT infrastructure environment, encompassing on-premises and cloud-based servers, storage, and network systems. The role ensures optimal performance, security, and availability of IT services while supporting continuous improvement through upgrades, patching, and...
Job Title: Microsoft Certified Engineer – Microsoft Teams Troubleshooting Specialist Location: Africa (Onsite & Remote) Experience: 3–5 Years Job Type: Full-Time Role Overview: We are seeking a Microsoft Certified Engineer with deep expertise in diagnosing and resolving complex Microsoft Teams issues. The ideal candidate will be certified in MS-740: Troubleshooting Microsoft Teams and possess...
Functieomschrijving You will be responsible for the triage and root cause identification of all SDWAN related issues that are identified for attention. A key element to the role is the use of tooling and problem solving approach to rapidly identify probable cause and either resolve or pass onto the next engineering level to address. This will include all elements of the SDWAN network environment...
Overview Hire Resolve is currently seeking a skilled Field Services Engineer on behalf of our esteemed client, a leading data centre and storage specialist as well as a systems integrator. This role is crucial in providing 1st and 2nd line support, as well as the installation of network switches, routers, hosted IP telephony systems, and other CPE equipment at customer sites. The successful...
ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
Job Description: The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of our clients hybrid infrastructure environment, which includes on-premises and cloud based servers, storage, and network switches. The role ensures optimal performance, security, and availability of infrastructure services and supports continuous improvement through...
Functieomschrijving TS Implementation Engineer is involved in highly complex environments for installation, conguration and fault management. They provide technical support to Dimension Data clients. This includes remotely supporting clients within Service Level Agreements (SLAs) to install and congure software and hardware, resolve incidents, perform root cause analysis and adhere to any...
Functieomschrijving - Job Profile Summary - The Senior Avaya Support Engineer (L4) is responsible for ensuring a managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of...
Functieomschrijving The Network Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients. Their...
Functieomschrijving Are you tired of working in a company where your career is defined by your role and not what you can deliver? Do you want to join a company that values the team over titles? We have an immediate opening for a Managed Services Engineer L1 - Networks. As a Managed Services Engineer, you'll be responsible for providing technical support to customers. You will maintain and...