Detail:Main functions of the Job: Perform regular equipment inspections to identify and address potential issues proactively.Oversee 3 yearly electrical maintenance shutdown to ensure time efficiency and appropriate level of maintenance at Energy Centre and MV level.Drive the transformation from preventative maintenance to condition-based maintenance.Make recommendations on which electrical...
Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and supervises teams of employees within the Data Centre. The role is required to...
Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...
Key Responsibilities:- Inbound Calls - Receive and direct incoming client calls to the correct department.- Client Support - Assist clients with queries and provide professional service.- Call Routing - Act as a switchboard, referring clients to the right contacts.- Query Logging - Resolve and log client queries accurately and timeously.- Client Relations - Build strong relationships with clients...
Facilities Manager The Facilities Manager is responsible for establishing work procedures and processes for the all technical, soft services and business support functions. The incumbent will also assume overall accountability for planning, scheduling, monitoring and executing all maintenance related aspects, building information management systems, planned inspections and auditing of...
Job Description Under minimal supervision, to manage and lead large multinational clients under Global Compliance Outsourcing. - Ability to assist Multinational clients without minimal support - Is confident to present and lead with client discussions - Ability to manage difficult conversations with clients and know when to bring in the Partner or AD to support - Through the effective working...
To ensure that staff utilise automated point of sale system to its full potential.- To oversee and monitor document processing with the Logistics Staff.- Authorise the release of amended stock transfers.- Review status of transfers per depot and speed of response.- Monitor the frequency of depot request amendments and report thereon.- Oversee control of 3rd party supplier consignment stock.-...
Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity. Key Responsibilities: - Coordinate operational changes across all...
Listing reference: 020445Listing status: OnlinePosition summaryIndustry:FMCG & Supply ManagementJob category:DistributionLocation:CenturionContract:PermanentRemuneration:Market relatedEE position:NoAbout our company- Clicks GroupIntroduction- Clicks Centurion DC is on the hunt for an exceptional Picking Departmental Manager, who will be responsible for the co-ordination of operational activities...
Job Overview:Application Deadline: 8 November 2025Job Location: Centurion, GautengJob Title: Property Centre ManagerSalary Offer: R20,000Education Level: CertificateJob Level: ManagementMinimum Experience: 3 - 5 YearsProperty Centre Manager position available in Centurion.:A Property Centre Manager position is currently available in Centurion.Salary: R20 000 gross (Higher salary negotiable if...
Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC responsesEnsure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in placeDay-to-day management of...
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...
Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
Job description:Marketing / upselling of products and services to both existing and prospective clients. Ensure that telephonic requests received within the Digital Division are handled efficiently. Ensure that all leads are actioned within agreed service levels and lead to contract conversion targets achieved. Manages all activities and the daily running of the Digital Team. Increase...
We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre Role Purpose To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and coaching. Responsibilities: - Running and...
Your responsibility is also to project a professional company image through voice and online interactions. Job Responsibilities: - Providing customers with the organization’s service and product information - Handling and resolving customer complaints regarding product sales to customer service problems. - Recording details of comments, inquiries, complaints, and actions taken - Manage and...
Job Description:1. JOB SUMMARYThe purpose of the job is to ensure the delivery of great quality sales calls whilst ensuring that performance on all campaigns is maximized and that the Clients objectives are met as required. The incumbent(s) will need to manage and lead the activities of the Senior Sales Leaders in order to make certain that they consistently achieve and exceed the targets of...
Purpose of the Job:The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Objectives:All aspects of overseeing Call Centre Agents:Management of service levels within the...
Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...