Client Experience Manager jobs in Simon's Town

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

CA(SA) + 1yr commerce experience - R 60k pm - CLAREMONT, CPT > You’re a qualified Chartered Accountant with a year of hands-on commercial experience – and you’re ready for more. If you’re looking to apply your skills where they count, in a business environment that values precision, strategic thinking, and global vision, this is your next move. Join a team that’s expanding across continents and...

Location: Westgate Mall, Mitchells PlainAt iClick, we don’t just serve coffee — we serve colour, connection, and creativity. We’re a vibrant print-and-design store with a coffee culture twist, and we’re looking for a Barista & Customer Experience Host who’s as passionate about people as they are about a perfect flat white.If you're a people's person, not shy to approach someone, confident in...

REQUIREMENTS - Matric - Fully bilingual in English and Afrikaans - 3 -5 years of experience in sales, lead generation, or customer engagement - Strong verbal and written communication skills - Confident, persuasive, and comfortable making outbound calls - Ability to ask the right questions to qualify leads effectively - Experience using a CRM system (preferred) - Self-motivated with a proactive...

Looking to work with B2B software startups and contribute to their growth by accelerating their revenue?_ About Delta-v Our mission is to accelerate the growth of international B2B SaaS and FinTech startups. We build and manage Go-to-Market teams that embed into our clients’ sales organisations. We’re based in Cape Town and have an environment where we’re focused on achievement, constant...

This team is responsible for the resolution of exceptions and corrections on a day-to-day basis within the Unit Trust and LISP (Discretionary and Life and Retirement) operational areas. Main duties and responsibilities- Processing, maintenance and management of exceptions and correction tasks, within the Service Level Agreements and processes- Investment corrections (adjustments) and...

Job Advert Summary:PPS Investments is part of the PPS Group, which for over 8 decades has been the trusted financial partner for graduate professionals in South Africa. Unlike a company that is listed on a stock exchange, PPS belongs to its members and operates under the ethos of mutuality. This means that qualifying members can exclusively share in the profits of the Group, through the unique...

We’re Hiring! Medical practice Administrator / Client Relations position in Claremont. This is a fantastic opportunity for someone who is looking for long-term stability in a rewarding role within a supportive healthcare team. What we’re looking for: Experience in a private practice environment -- Friendly, vibrant, confident, and eager to learn -- Excellent communication skills and telephone...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

SOUTH AFRICAN, BBEE restaurant staff for a 200 seater restaurant in Simons Town 1) Restaurant Manager - R25K - min 5 years exp as a Manager 2) Ass Restaurant Mgr - R15K - min 3 years exp as an Assistant Mgr Seafood knowledge an advantage. Must have OWN TRANSPORT to be able to get to work doing shift work. Must live within 20 kilometers from Simonstown. Must have minimum of 5 years in...

Junior Front of House Manager - Join a Dynamic Hospitality Team Cattle Baron Simonstown | Glencairn, Western Cape We are currently seeking a motivated and reliable Junior Front of House (FOH) Manager to join our team. If you’re passionate about delivering outstanding customer service and ready to take the next step in your hospitality career, this could be the perfect opportunity for...

Job Advertisement: General Manager - False Bay Sports Shooting Club (FBSSC) False Bay Sports Shooting Club is seeking a dedicated, highly motivated, and organized General Manager to oversee the daily operations of our shooting range and club facilities. This is an exciting opportunity for a dynamic individual who thrives in a leadership role, enjoys working with people, and has a passion for...

Role Overview: The Developments Manager will be responsible for the strategic leadership, operational efficiency, and continued growth of the Developments department. This includes overseeing the team, generating new business leads, and contributing to overall market intelligence. Key Responsibilities: - Provide effective management and strategic oversight of the Developments department. -...

Compact Food Solutions, situated in the Southern Suburbs of Cape Town in Muizenberg, is the local branch of an international food manufacturing facility specialising in therapeutic foods and nutritional solutions. The company is looking for a Key Account Manager to join the team in the Commercial Department. The incumbent will report to the Managing Director. While the company s offices are...

Purpose of the job The business offers a niche of Transfer Agency administration services for Unit Trust, Retirement, Life and LISP products. The primary responsibility will be to lead and manage the team’s total operational and people capabilities. You will be required to manage a small team responsible for the resolution of exceptions and corrections on a day-to-day basis. The role requires...

REQUIREMENTS - Matric - Fully bilingual in English and Afrikaans - 1-3 years of experience in sales, lead generation, or customer engagement - Strong verbal and written communication skills - Confident, persuasive, and comfortable making outbound calls - Ability to ask the right questions to qualify leads effectively - Experience using a CRM system (preferred) - Self-motivated with a proactive...

Duties: Review new client handovers to make sure everythings accurate and complete. Fill in any missing info by working directly with clients, sales or risk teams. Run onboarding calls to guide clients and set expectations. Configure rates, rooms and bookings with precision and clarity. Keep in touch regularly to troubleshoot and offer support. Use our priority system to balance your workload...