customer experience manager jobs in Simon's Town

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

Location: Westgate Mall, Mitchells PlainAt iClick, we don’t just serve coffee — we serve colour, connection, and creativity. We’re a vibrant print-and-design store with a coffee culture twist, and we’re looking for a Barista & Customer Experience Host who’s as passionate about people as they are about a perfect flat white.If you're a people's person, not shy to approach someone, confident in...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Customer Relationship Manager - Garden Route:Responsibilities: - Market Property24 products and establish a strong brand and product presence in your allocated area - Create and manage a sales pipeline in combination with calling programme - Build relationships with existing and new customers - Reaching individual sales targets Requirements: - Matric, relevant tertiary qualification would be...

This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...

CA(SA) + 1yr commerce experience - R 60k pm - CLAREMONT, CPT > You’re a qualified Chartered Accountant with a year of hands-on commercial experience – and you’re ready for more. If you’re looking to apply your skills where they count, in a business environment that values precision, strategic thinking, and global vision, this is your next move. Join a team that’s expanding across continents and...

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To deliver customer support services to...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

Junior Front of House Manager - Join a Dynamic Hospitality Team Cattle Baron Simonstown | Glencairn, Western Cape We are currently seeking a motivated and reliable Junior Front of House (FOH) Manager to join our team. If you’re passionate about delivering outstanding customer service and ready to take the next step in your hospitality career, this could be the perfect opportunity for...

SOUTH AFRICAN, BBEE restaurant staff for a 200 seater restaurant in Simons Town 1) Restaurant Manager - R25K - min 5 years exp as a Manager 2) Ass Restaurant Mgr - R15K - min 3 years exp as an Assistant Mgr Seafood knowledge an advantage. Must have OWN TRANSPORT to be able to get to work doing shift work. Must live within 20 kilometers from Simonstown. Must have minimum of 5 years in...

Job Advertisement: General Manager - False Bay Sports Shooting Club (FBSSC) False Bay Sports Shooting Club is seeking a dedicated, highly motivated, and organized General Manager to oversee the daily operations of our shooting range and club facilities. This is an exciting opportunity for a dynamic individual who thrives in a leadership role, enjoys working with people, and has a passion for...

QR4469 Store Manager – Kenilworth Southern Suburbs Cape TownOur client is searching for a Store Manager for their Kenilworth store.Key Performance Areas:Staff ManagementStock ManagementAdministrationCustomer service & Actual SalesHousekeepingAchieve set revenues and maintain required margins and KPIsEnsures effective store facilities management.Supervises the store employees in the areas of loss...

We are looking for someone with talent, a sense of humour and a sparkling personality Experience & Requirements: - Relevant hospitality qualification; - At least 1 year experience in a hotel environment; - Must have strong verbal and written communication skills in English, Afrikaans and preferably a 3rd language; - Minimum RequirementsStrong attention to detailReliable, punctual, and...

Restaurant Manager We're on the hunt for a dynamic, passionate individual to join our team and uphold our commitment to exceptional food, service, and hospitality. If you thrive in a fast-paced environment, love connecting with people, and have a flair for leadership, we'd love to meet you. What You'll Be Responsible For - Overseeing daily restaurant operations with precision and care -...

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose...

Title: Support Operations Project Manager Location: Hout Bay, Cape Town Department : Technical Support Reporting to : Project Manager Other Key Internal Relationships : Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors, manufacturers,...

must have at least 3 years of management experience to co-ordinate all restaurant operations - ordering, stock control, invoices, staff issues etc- people person with a passion for the restaurant industry who will be able to graciously handle customer concerns in person and online.- Excellent communication skills both verbal and written to build relationships- knowledge of social media platforms...

Duties include:Sales- Identify new potential clients.- Analyse the market growth possibilities of a brand. Managing and building the client/s portfolio- Offering and executing high level customer service when dealing with clients.- Develop and maintain strong relationships with the client through excellent work quality and professional conduct.- Continue to invest in growing knowledge of your...

Responsibilities Include but are not limited to: - Daily administrative requirements i.e. cash ups, HR admin, stock control; - Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager - Daily store and floor operational requirements; - FOH and guest liaisons -...