user experience manager jobs in Simon's Town

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

CA(SA) + 1yr commerce experience - R 60k pm - CLAREMONT, CPT > You’re a qualified Chartered Accountant with a year of hands-on commercial experience – and you’re ready for more. If you’re looking to apply your skills where they count, in a business environment that values precision, strategic thinking, and global vision, this is your next move. Join a team that’s expanding across continents and...

Location: Westgate Mall, Mitchells PlainAt iClick, we don’t just serve coffee — we serve colour, connection, and creativity. We’re a vibrant print-and-design store with a coffee culture twist, and we’re looking for a Barista & Customer Experience Host who’s as passionate about people as they are about a perfect flat white.If you're a people's person, not shy to approach someone, confident in...

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

SOUTH AFRICAN, BBEE restaurant staff for a 200 seater restaurant in Simons Town 1) Restaurant Manager - R25K - min 5 years exp as a Manager 2) Ass Restaurant Mgr - R15K - min 3 years exp as an Assistant Mgr Seafood knowledge an advantage. Must have OWN TRANSPORT to be able to get to work doing shift work. Must live within 20 kilometers from Simonstown. Must have minimum of 5 years in...

Junior Front of House Manager - Join a Dynamic Hospitality Team Cattle Baron Simonstown | Glencairn, Western Cape We are currently seeking a motivated and reliable Junior Front of House (FOH) Manager to join our team. If you’re passionate about delivering outstanding customer service and ready to take the next step in your hospitality career, this could be the perfect opportunity for...

Job Advertisement: General Manager - False Bay Sports Shooting Club (FBSSC) False Bay Sports Shooting Club is seeking a dedicated, highly motivated, and organized General Manager to oversee the daily operations of our shooting range and club facilities. This is an exciting opportunity for a dynamic individual who thrives in a leadership role, enjoys working with people, and has a passion for...

Title: Support Operations Project Manager Location: Hout Bay, Cape Town Department : Technical Support Reporting to : Project Manager Other Key Internal Relationships : Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors, manufacturers,...

Cape Coast Group of Companies - Hout Bay, Cape TownThis is a career opportunity for a Financial Manager at the Cape Coast Group of Companies in Hout Bay, Cape Town. Besides assisting with daily operations responsibilities include preparing management accounts, cashflow forecasts, financial results, tax calculations, budgets, audit management, intercompany reconciliations and ensuring compliance...

ChatGPT said: Housekeeping Manager Luxury Hospitality Venue Key Responsibilities - Lead and manage housekeeping teams to five-star standards - Ensure all rooms and public areas meet cleanliness and presentation requirements - Manage staffing, rosters, training, and performance - Oversee stock control, linen, and supplier coordination - Handle guest feedback and resolve housekeeping...

Role Overview: The Developments Manager will be responsible for the strategic leadership, operational efficiency, and continued growth of the Developments department. This includes overseeing the team, generating new business leads, and contributing to overall market intelligence. Key Responsibilities: - Provide effective management and strategic oversight of the Developments department. -...

Compact Food Solutions, situated in the Southern Suburbs of Cape Town in Muizenberg, is the local branch of an international food manufacturing facility specialising in therapeutic foods and nutritional solutions. The company is looking for a Key Account Manager to join the team in the Commercial Department. The incumbent will report to the Managing Director. While the company s offices are...

QR4469 Store Manager – Kenilworth Southern Suburbs Cape TownOur client is searching for a Store Manager for their Kenilworth store.Key Performance Areas:Staff ManagementStock ManagementAdministrationCustomer service & Actual SalesHousekeepingAchieve set revenues and maintain required margins and KPIsEnsures effective store facilities management.Supervises the store employees in the areas of loss...

The highly acclaimed Petousis Hotel Group, comprising The Vineyard, Oude Werf, and Stellenbosch Hotels, prides itself on being a respected and progressive employer brand, celebrated for our investment in employee wellness, the broader community, and the environment. Corporate & MICE Sales Manager Head Office - Newlands Joining our Head Office Commercial Team as a Corporate & MICE Sales...

Duties: Lead, train, and mentor the culinary staff; create staff schedules; and ensure all team members are working harmoniously. Ensure food is prepared efficiently and to high quality standards; develop and enforce Standard Operating Procedures (SOPs) for maximum productivity. Manage inventory levels, order supplies and oversee all supplier relationships to maintain stock and control...

Duties: Team Management: Assist in supervising, mentoring, and motivating the spa team. Maintain a high level of professionalism and team performance. Support in conducting performance evaluations and staffing decisions. Guest Experience: Ensure guests receive exceptional service from arrival to departure. Address guest concerns promptly and professionally. Build and maintain strong guest...

Iconic Restaurant in Constantia is looking for a Restaurant Front of House Manager. The main responsibility is to ensure that the restaurant operates efficiently and profitably while maintaining their reputation and ethos by coordinating a variety of activities. Duties: Coordinate daily Front of the House restaurant operations Deliver superior service and maximize guest satisfaction Respond...