Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...
Key Responsibilities:- Inbound Calls - Receive and direct incoming client calls to the correct department.- Client Support - Assist clients with queries and provide professional service.- Call Routing - Act as a switchboard, referring clients to the right contacts.- Query Logging - Resolve and log client queries accurately and timeously.- Client Relations - Build strong relationships with clients...
Job Objectives - Create detailed business plans to facilitate the attainment of goals and quotas - Manage the entire sales cycle from finding a client to securing a deal - Unearth new sales opportunities through networking and turn them into long term partnerships - Present products to prospective clients - Provide professional after-sales support to enhance the customers dedication - Remain in...
Job Objectives Create detailed business plans to facilitate the attainment of goals and quotasManage the entire sales cycle from finding a client to securing a dealUnearth new sales opportunities through networking and turn them into long term partnershipsPresent products to prospective clientsProvide professional after-sales support to enhance the customers’ dedicationRemain in frequent contact...
Ampath Laboratories2025/10/09CenturionJob Reference Number: A240146Department: Call CentreBusiness Unit:Industry: Pharmaceutical And Medical/HealthcareJob Type: PermanentPositions Available: 1Salary: Market Related As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and payment journeysAs an...
Job Overview:Application Deadline: 8 November 2025Job Location: Centurion, GautengJob Title: Property Centre ManagerSalary Offer: R20,000Education Level: CertificateJob Level: ManagementMinimum Experience: 3 - 5 YearsProperty Centre Manager position available in Centurion.:A Property Centre Manager position is currently available in Centurion.Salary: R20 000 gross (Higher salary negotiable if...
G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for an NCC Controller based at our Head Office in Centurion, Gauteng, reporting to the National Control Centre Manager.The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the...
Minimum requirements: - Grade 12 - Must have own reliable transport and a valid driver’s license - Commercial Property Management expertise essential (negotiating leasing terms, handling renewals, etc.) - Excellent communication, organization, and problem-solving skills - Will be responsible for managing multiple centres Duties: - Manage and oversee all operational aspects of the assigned...
Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING! This role plays an integral part in our team, as you are the first point of contact between our...
Minimum requirements: Grade 12 Must have own reliable transport and a valid driverâs license Commercial Property Management expertise essential (negotiating leasing terms, handling renewals, etc.) Excellent communication, organization, and problem-solving skills Will be responsible for managing multiple centres  Duties: Manage and oversee all operational aspects of the assigned centres Maintain...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 02, 2026 - SALARY : R397 116 per annum (Level 08), (excluding benefits) - CENTRE : TCC: Rietvlei REQUIREMENTS : - An appropriate B Degree (NQF 7) or Three (3) year Diploma (NQF 6) in Law/ Social Sciences or equivalent. - Minimum two (2) years relevant experience. - Demonstrable competency in acting Independently,...
Pretoria: CENTRE OPERATIONS COORDINATOR 3x Positions available: - Queenswood, Pretoria Moot - Faerie Glen, Pretoria East - Silverlakes, Pretoria East Job Purpose: Training program to prepare for future role as Shopping/Property Centre Manager, with hands-on centre operation coordination duties (not office based) Minimum Requirements: - Professional and well-spoken Afrikaans speaking female,...
Debt Collections Agent- Our expanding Debt Collection Company based in the Eastern Suburbs of Pretoria is looking for energetic call centre agents with 1 year debt collections experience to start ASAP. Responsibilities:Locate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate...
KEY PERFORMANCE AREAS: Provide a call centre service in accordance with the Compliance Contact Centre manual and standards; Administer the compliance query process in accordance with the set procedures; Respond to general compliance, registration and reporting related queries; Develop an understanding of various supervised institutions and sectors under the FIC Act; Identify problems and issues...
Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and supervises teams of employees within the Data Centre. The role is required to...
Job Description Under minimal supervision, to manage and lead large multinational clients under Global Compliance Outsourcing. - Ability to assist Multinational clients without minimal support - Is confident to present and lead with client discussions - Ability to manage difficult conversations with clients and know when to bring in the Partner or AD to support - Through the effective working...
Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company...
Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...
Position: Sales Call Centre Agent Location: Pretoria Are you all about sales and writing your own cheque? Do you love travelling and sourcing leads at Company events? Do you have a passion for sales and changing people's lives? Raise your hand because WE'RE HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company....