Contact Centre Manager jobs in Centurion

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

Job Overview:Application Deadline: 8 November 2025Job Location: Centurion, GautengJob Title: Property Centre ManagerSalary Offer: R20,000Education Level: CertificateJob Level: ManagementMinimum Experience: 3 - 5 YearsProperty Centre Manager position available in Centurion.:A Property Centre Manager position is currently available in Centurion.Salary: R20 000 gross (Higher salary negotiable if...

Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity. Key Responsibilities: - Coordinate operational changes across all...

Listing reference: 020445Listing status: OnlinePosition summaryIndustry:FMCG & Supply ManagementJob category:DistributionLocation:CenturionContract:PermanentRemuneration:Market relatedEE position:NoAbout our company- Clicks GroupIntroduction- Clicks Centurion DC is on the hunt for an exceptional Picking Departmental Manager, who will be responsible for the co-ordination of operational activities...

Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC responsesEnsure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in placeDay-to-day management of...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Key Responsibilities:- Inbound Calls - Receive and direct incoming client calls to the correct department.- Client Support - Assist clients with queries and provide professional service.- Call Routing - Act as a switchboard, referring clients to the right contacts.- Query Logging - Resolve and log client queries accurately and timeously.- Client Relations - Build strong relationships with clients...

Job Objectives - Create detailed business plans to facilitate the attainment of goals and quotas - Manage the entire sales cycle from finding a client to securing a deal - Unearth new sales opportunities through networking and turn them into long term partnerships - Present products to prospective clients - Provide professional after-sales support to enhance the customers dedication - Remain in...

Job Objectives Create detailed business plans to facilitate the attainment of goals and quotasManage the entire sales cycle from finding a client to securing a dealUnearth new sales opportunities through networking and turn them into long term partnershipsPresent products to prospective clientsProvide professional after-sales support to enhance the customers’ dedicationRemain in frequent contact...

Ampath Laboratories2025/10/09CenturionJob Reference Number: A240146Department: Call CentreBusiness Unit:Industry: Pharmaceutical And Medical/HealthcareJob Type: PermanentPositions Available: 1Salary: Market Related As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and payment journeysAs an...

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for an NCC Controller based at our Head Office in Centurion, Gauteng, reporting to the National Control Centre Manager.The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the...

Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Are you a strategic sales leader passionate about results and team success? Do you thrive in a high-energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We’re looking for a senior call centre manager to drive our outbound sales strategy, lead a dynamic team, and champion performance in a regulated financial sector. What...

Introduction- Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Position Overview: To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times. Reports to: Support Centre Team Leader Experience: Minimum of 1 year’s VeriClaim Experience. Previous experience working in a Support Centre...

Company Description AECOM is seeking a Professional Architect (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion . This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...

- Record all incidents. - Ensure compliance to Companys disciplinary code. - Ensure that all Company/Client SOPs are followed. - Manage the email address adhoc request. - Communicate by telephone with external and internal client. - Manage all details/ incident on the monitoring platforms. - Keep record on Excel and word documents. Preferred qualifications/attributes/skills: - PSIRA- Grade A -...

Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...

Company Description: AECOM is seeking a Senior Engineer - Mechanical (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion. This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...