Contact Centre Supervisor jobs in Centurion

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Key Responsibilities:- Inbound Calls - Receive and direct incoming client calls to the correct department.- Client Support - Assist clients with queries and provide professional service.- Call Routing - Act as a switchboard, referring clients to the right contacts.- Query Logging - Resolve and log client queries accurately and timeously.- Client Relations - Build strong relationships with clients...

Job Objectives - Create detailed business plans to facilitate the attainment of goals and quotas - Manage the entire sales cycle from finding a client to securing a deal - Unearth new sales opportunities through networking and turn them into long term partnerships - Present products to prospective clients - Provide professional after-sales support to enhance the customers dedication - Remain in...

Job Objectives Create detailed business plans to facilitate the attainment of goals and quotasManage the entire sales cycle from finding a client to securing a dealUnearth new sales opportunities through networking and turn them into long term partnershipsPresent products to prospective clientsProvide professional after-sales support to enhance the customers’ dedicationRemain in frequent contact...

Ampath Laboratories2025/10/09CenturionJob Reference Number: A240146Department: Call CentreBusiness Unit:Industry: Pharmaceutical And Medical/HealthcareJob Type: PermanentPositions Available: 1Salary: Market Related As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and payment journeysAs an...

Job Overview:Application Deadline: 8 November 2025Job Location: Centurion, GautengJob Title: Property Centre ManagerSalary Offer: R20,000Education Level: CertificateJob Level: ManagementMinimum Experience: 3 - 5 YearsProperty Centre Manager position available in Centurion.:A Property Centre Manager position is currently available in Centurion.Salary: R20 000 gross (Higher salary negotiable if...

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for an NCC Controller based at our Head Office in Centurion, Gauteng, reporting to the National Control Centre Manager.The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the...

Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC responsesEnsure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in placeDay-to-day management of...

Our Client, a market leader in the Healthcare Industry, is seeking to employ an experienced Clinical Supervisor – Employee Assistance Programme (EAP) to their team based in Centurion Gauteng. Purpose of the role: To oversee the daily clinical development and supervision of the operational team, ensuring adherence to ethical standards and continuous professional development in line with...

Overview Hire Resolve’s client is seeking a dynamic and experienced individual to join their team as a Franchise Food Outlet Supervisor in the food retail industry in Gauteng. The ideal candidate will be responsible for overseeing the daily operations of their franchise food outlet to ensure customer satisfaction, operational efficiency, and profitability. Responsibilities: Supervise and...

About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Northern region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and branch cash...

To ensure that staff utilise automated point of sale system to its full potential.- To oversee and monitor document processing with the Logistics Staff.- Authorise the release of amended stock transfers.- Review status of transfers per depot and speed of response.- Monitor the frequency of depot request amendments and report thereon.- Oversee control of 3rd party supplier consignment stock.-...

Minimum requirements: - Grade 12 - Must have own reliable transport and a valid driver’s license - Commercial Property Management expertise essential (negotiating leasing terms, handling renewals, etc.) - Excellent communication, organization, and problem-solving skills - Will be responsible for managing multiple centres Duties: - Manage and oversee all operational aspects of the assigned...

Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING! This role plays an integral part in our team, as you are the first point of contact between our...

Minimum requirements: Grade 12 Must have own reliable transport and a valid driverâs license Commercial Property Management expertise essential (negotiating leasing terms, handling renewals, etc.) Excellent communication, organization, and problem-solving skills Will be responsible for managing multiple centres  Duties: Manage and oversee all operational aspects of the assigned centres Maintain...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 02, 2026 - SALARY : R397 116 per annum (Level 08), (excluding benefits) - CENTRE : TCC: Rietvlei REQUIREMENTS : - An appropriate B Degree (NQF 7) or Three (3) year Diploma (NQF 6) in Law/ Social Sciences or equivalent. - Minimum two (2) years relevant experience. - Demonstrable competency in acting Independently,...

Pretoria: CENTRE OPERATIONS COORDINATOR 3x Positions available: - Queenswood, Pretoria Moot - Faerie Glen, Pretoria East - Silverlakes, Pretoria East Job Purpose: Training program to prepare for future role as Shopping/Property Centre Manager, with hands-on centre operation coordination duties (not office based) Minimum Requirements: - Professional and well-spoken Afrikaans speaking female,...

Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...

Description Our Client, a market leader in the Healthcare Industry, is seeking to employ an experienced Clinical Supervisor – Employee Assistance Programme (EAP) to their team based in Centurion Gauteng. Purpose of the role: To oversee the daily clinical development and supervision of the operational team, ensuring adherence to ethical standards and continuous professional development in line...